Sales Representative – Lead Engagement & Appointment Setter

Are you a results-driven sales professional who thrives on engaging with potential clients and converting leads into sales? Join VA Institute, Australia’s leading provider of Virtual Assistant business training, and play a key role in helping aspiring VAs launch and grow their businesses.

Why Join VA Institute?

At VA Institute, we don’t just provide training - we create opportunities. We are Australia’s leading provider of Virtual Assistant business training, equipping professionals with the tools, confidence, and community needed to launch and sustain their own successful VA businesses. Our comprehensive programs, ongoing mentorship, and commitment to real-world results set us apart. With a strong reputation for delivering tangible business success, we continue to grow and empower Virtual Assistants across Australia.

About the Role

As a Sales Representative, you’ll be the enthusiastic, proactive first point of contact for potential clients, managing inbound leads, setting appointments, and following up to ensure a seamless sales experience. Your ability to build rapport, qualify leads, and drive conversions will be critical in growing our business. If you are self-motivated, target-driven, and passionate about helping others succeed, we want to hear from you!

Key Responsibilities:

• Engage with inbound leads (phone, SMS, email) and qualify potential clients.
• Set and coordinate appointments with the VA Institute Directors.
• Proactively follow up with leads to ensure a smooth conversion process.
• Send personalised appointment reminders.
• Maintain accurate records of leads, appointments, and sales interactions in our CRM.
• Follow up missed appointments or reschedules
• Identify and create new sales opportunities within our CRM.
• Provide feedback to enhance our sales and marketing strategies.
• Achieve and exceed appointment and conversion targets.
• Develop a deep understanding of VA Institute programs and services to effectively articulate their value.
• Potential to close sales once expertise in our business and offerings is established.

Who We’re Looking For:

• Strong communicator with excellent verbal and written skills.
• Organised, detail-oriented, and able to manage multiple tasks simultaneously.
• Self-motivated and results-driven with a passion for sales.
• Previous experience in sales, customer service, or lead management is a plus.
• Comfortable working independently and as part of a remote team.
• Skilled in problem-solving and thinking on your feet.
• Reliable internet connection (minimum 25mbps) and a professional home office setup.

What’s in It for You?

• Opportunity to be part of a fast-growing, innovative company.
• A supportive, collaborative team environment.
• Career growth potential with increasing responsibilities.
• Flexible remote work schedule.
• A rewarding role where your contributions directly impact business success.

Ready to Make an Impact? If you’re excited about sales and passionate about empowering professionals to start their own businesses, we’d love to hear from you!

To be part of a company that’s changing lives everyday through entrepreneurship - apply now and include a 30 second video explaining why you are the person for this role.