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Clinical Support - Aged Care Assessments

APM
Department:Customer Care
Type:REMOTE
Region:Australia
Location:Berserker, Queensland, Australia
Experience:Entry level
Estimated Salary:A$60,000 - A$80,000
Skills:
CLINICAL ADVICEAGED CARE ASSESSMENTSCOMMUNICATIONPROBLEM-SOLVINGCUSTOMER SERVICECOMPUTER LITERACYTEAMWORKHEALTH-RELATED EDUCATION
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Job Description

Posted on: March 5, 2025

About The Role As a Clinical Support, you will play a crucial role in enhancing the quality of life for older Australians by providing clinical advice, determining the eligibility of a client for an Aged Care Needs Assessment, undertaking reviews of clients’ needs and making delegate decisions as per the new Aged Care Act. This role is a remote position with a focus on driving positive outcomes for older Australians. You will work within a multi-disciplinary team and benefit from a full induction training program to set you up for success to enable better lives for older Australians. What Will Make You Successful

  • Commitment to ensure that older adults are treated with dignity and respect and an awareness of the impacts of ageism.
  • Commitment to APM Values: Integrity, Customer Focus, Respect, Empathy, Achievement, Teamwork and Enthusiasm.
  • Excellent written and oral communication skills.
  • Proactive problem-solving and self-motivation.
  • Experience in exemplary customer service.
  • High computer literacy and ability to navigate online systems.
  • Team orientated with a focus on efficient service delivery

Requirements

  • Tertiary education in a health-related discipline. E.g. registered nurses, medical officers, occupational therapists, physiotherapists and social workers.
  • Current unrestricted General Registration with AHPRA or relevant professional association.
  • Minimum of 1 years’ experience in Aged Care Needs Assessments.
  • Experience in determining client’s needs and/or service delivery in a community or health-related position.
  • Intermediate skills in Word, Excel, Outlook and client management systems
  • Current Australian driver’s licence, a comprehensively insured vehicle and ability to travel as required.

What’s In It For You

  • Ability to purchase additional leave
  • Flexible working arrangements and variety
  • Discounted gym and health insurance
  • Novated car leasing
  • Commitment and support to your individualised personal development
  • Plus, discounts at hundreds of retail outlets

Ready to join? Click APPLY now to submit your resume and cover letter (2 page maximum) outlining your suitability for the role. At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Originally posted on LinkedIn

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