WARSAW, Poland, March 03, 2025 – Sterling has been honored as a finalist in the Top Customer Experience Provider category at the CEE Business Services Summit & Awards 2025. This accolade recognizes Sterling's exceptional contributions to business process outsourcing and customer experience management. The awards ceremony, taking place this week in Warsaw, will showcase industry leaders from Central and Eastern Europe.
Sterling is a premier provider of multilingual customer service, credit control, debt recovery, and financial back-office solutions, catering to clients across Europe, the USA, and the Asia-Pacific region. The company has consistently grown its market presence, establishing itself as a trusted outsourcing partner across various sectors, including Recruitment, Financial Services, Retail, Telco, Insurance, Healthcare, Travel, Utilities, and Government.
"Being recognized as a finalist for this award is a testament to the dedication of our team and the strength of our client partnerships," stated Harry Virdee, Global CEO of Sterling. "Our focus has always been on delivering customer experience solutions that seamlessly integrate with our clients’ operations while driving measurable results."
Sterling’s services encompass multilingual customer support, dispute resolution, and end-to-end financial process management, ensuring smooth interactions for businesses and their clients. The company provides customized customer engagement strategies that enhance satisfaction and optimize service delivery across various industries.
In line with its commitment to delivering top-notch outsourcing solutions, Sterling continues to invest in technology-driven process optimization and talent development. Advanced CRM and ERP systems have been implemented to boost workflow efficiency and transparency, supporting the goal of offering high-quality, scalable services.
"Our mission is to be the missing piece businesses rely on for operational efficiency and seamless customer interactions," added Harry Virdee. "We are proud to be recognized alongside other top firms in the region and remain committed to setting new standards in the industry."
The CEE Business Services Summit & Awards is the premier annual event celebrating top business service providers in Central and Eastern Europe. The 2025 event will gather over 300 senior executives from shared services centers, BPOs, and industry stakeholders to celebrate innovation, excellence, and leadership in business services.
About Sterling
Founded in 2007, Sterling is a global leader in business process outsourcing (BPO), offering multilingual customer service, credit management, debt recovery, financial back-office processes, and order-to-cash services. The company serves clients in the USA, EU, UK, and Australia, with ongoing expansion into Europe, the Asia-Pacific, and the Middle East. Sterling's mission is to provide businesses with seamless, high-quality outsourcing solutions that enhance operational efficiency and customer experience.
Contact Information:
Name: Anthony Rumbold
Company: Sterling
Website: www.sterling-outsourcing.com
Email: anthony.rumbold@sterling-outsourcing.com
Phone: +44 (0)207 100 5978
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