Newsletter
Subscribe our Newsletter
Join our newsletter and get the latest updates delivered straight to your inbox.
OR
Latest News AboutCOMPANIES






























Telecompaper•12 hours ago•
1030
Telenor Sweden Partners with DXC to Revolutionize Customer Service with Cloud Migration
Telenor Sweden partners with DXC to modernize customer service operations through cloud migration! ☁️📞 This move will enhance customer engagement and scalability. #Telecom #CustomerService #CloudMigration #DigitalTransformation

The Hearing Review•1 day ago•
950
Starkey Wins BIG 2026 Excellence in Customer Service Award: Here's How They Achieved 95% CSAT
🏆 Starkey wins BIG 2026 Excellence in Customer Service Award! With a 95% CSAT score, 77 NPS, and 90% first-call resolution, they're setting the standard for hearing professionals. #CustomerService #Award #HearingCare

Morningstar•3 days ago•
900
Why VinFast's After-Sales Service Strategy is Winning Over U.S. Partners
Why are U.S. partners betting on VinFast? It's not just the cars—it's the after-sales service strategy. With a network of over 1,100 workshops and a focus on customer confidence, VinFast is proving that long-term support wins trust. #VinFast #EVs #CustomerService #AfterSales #ElectricVehicles

Microsoft Uk Stories•6 days ago•
950
ZIGUP plc Partners with Microsoft to Revolutionize Mobility with AI
ZIGUP plc is teaming up with Microsoft to supercharge its mobility platform with AI! 🚀 3,500 employees will get Microsoft 365 Copilot to boost productivity and deliver smarter customer experiences. #AI #DigitalTransformation #CustomerService #Mobility #Innovation

The-sun.com•1 week ago•
920
Pet Supplies Plus Franchisee Files Chapter 11 Bankruptcy: What It Means for Customers
A PetSmart rival ranked #1 in customer service just filed for Chapter 11 bankruptcy. But don't panic—most stores are still open! Here's what you need to know about the Pet Supplies Plus franchisee's financial woes and how it affects pet owners. #PetSuppliesPlus #Bankruptcy #CustomerService #PetRetail #BusinessNews

Ecommercebytes•2 weeks ago•
930
Amazon Overhauls Customer Service Metric: What Sellers Need to Know
Amazon is changing how it measures seller customer service! Starting April 2026, the Yes/No survey becomes a 1-5 scale. Ratings 1-2 are dissatisfied, 4-5 satisfied, and 3 is neutral. What do you think? #AmazonSellers #CustomerService #EcommerceUpdates

Uber•2 weeks ago•
880
How Jaguar Land Rover Cerritos Drives Customer Loyalty with Uber Courtesy Rides
Discover how Jaguar Land Rover Cerritos boosts customer loyalty with Uber courtesy rides! 🚗✨ By integrating Uber for Business, they’ve cut costs by 50% while delivering everyday hospitality. From ride credits to operational courier services, see how they put clients first. #CustomerLoyalty #UberForBusiness #AutoDealership #Hospitality #ServiceExcellence

Morningstar•2 weeks ago•
850
How Oracle Is Supercharging Ishan Technologies' Customer Service and Agility
Ishan Technologies is leveling up customer service with Oracle! 🚀 By modernizing billing and operations, they're delivering faster, more flexible experiences. #CustomerExperience #DigitalTransformation #Oracle #ICT

Wfie | 14 News•2 weeks ago•
820
CenterPoint Energy Brings Back Face-to-Face Customer Service in Evansville
CenterPoint Energy is bringing back face-to-face customer service in Evansville! 🏢💡 The new in-person center offers personalized support for billing, payments, and more. This is a big win for customers who value human connection. #CustomerService #Utility #InPersonSupport #Evansville #CenterPointEnergy
COMPANIES
centerpointenergy
in-personcustomerservice
evansville
utilitycustomersupport
face-to-faceservice

Cx Dive•2 weeks ago•
1160
Airbnb's AI Assistant Handles 40% of Customer Inquiries, Slashing Costs
Airbnb's AI assistant is a game-changer: resolving 40% of customer inquiries and cutting costs by 10%! 🚀 #AI #CustomerService #Airbnb #TravelTech #Innovation

Outdoor Wire•3 weeks ago•
940
Tisas Arms USA Expands Customer Service in Buford, GA: What It Means for Gun Owners
Tisas Arms USA expands customer service in Buford, GA, reaffirming its limited lifetime warranty and world-class support for all Tisas-manufactured pistols. #CustomerService #Firearms #Warranty #TisasArms #GunOwners

Aviation International News•3 weeks ago•
840
Textron Aviation Expands in Australia: New 35,000-sq-ft Service Facility Opens in Melbourne
Textron Aviation just opened a massive new service facility in Melbourne, Australia! 🛩️ With 35,000 sq ft of space, it's set to support over 1,400 aircraft across Asia-Pacific. This investment shows their commitment to customer service in the region. #TextronAviation #AviationNews #CustomerService #AsiaPacific #BusinessAviation

Stock Titan•4 weeks ago•
860
Oportun Shines in USA Today's Top 500 Customer Service List – What It Means for Your Career
🏆 Oportun makes USA Today's top 500 customer service list! Based on feedback from 31,000 consumers, this fintech company is proving that exceptional service pays off. #CustomerService #Fintech #CareerOpportunities #Oportun #USA Today

Axios•4 weeks ago•
850
AI Startup Cresta Hits $100M ARR: The Future of Customer Service Is Here
🚀 AI startup Cresta hits $100M ARR! Doubling revenue in months, this a16z and Sequoia-backed company is revolutionizing customer service with AI that assists, not replaces, human agents. Big names like United Airlines and Marriott are on board. The future of customer service is here! #AI #CustomerService #StartupNews #Cresta
Tmx Newsfile•1 month ago•
960
Hugo Wins Outsource Partner of the Year: A Game-Changer in Customer Service Outsourcing
Hugo wins Outsource Partner of the Year! 🏆 With 50% faster handle times, 98% retention, and a global talent pipeline, they're redefining customer service outsourcing. #CustomerService #Outsourcing #Awards

Al.com•1 month ago•
880
Sam's Club Launches Lightning-Fast One-Hour Delivery – Here's What You Need to Know
Sam's Club is changing the game with one-hour delivery! 🚚⚡ In just three weeks, they've fulfilled nearly 65,000 orders with an average time of 55 minutes. From forgotten items to weekly groceries, get what you need faster than ever. #Sam'sClub #ExpressDelivery #RetailInnovation #CustomerService #Convenience

Car Dealership Guy News•1 month ago•
820
JLR's Massive Recall: A Test for Quality, Service, and Customer Loyalty
JLR's massive recall of 170,000 vehicles puts quality and service under the spotlight. How dealers handle this could make or break customer loyalty. #JLR #Recall #CustomerService #AutomotiveIndustry #Quality

Pr Newswire•1 month ago•
1000
How RVezy's Award-Winning Customer Service Strategy Is Redefining RV Rentals
RVezy just won a prestigious Stevie Award for customer service excellence! Discover how this RV rental marketplace beats 2,100+ global competitors with their unique approach to customer care. #CustomerService #StevieAwards #RVRental #TravelIndustry #CustomerExperience

Cx Today•1 month ago•
820
Freshworks' Bold Pivot: Is Customer Experience Taking a Backseat to Employee Experience?
Freshworks is making a bold move: shifting focus from Customer Experience to Employee Experience. With EX growing 3x faster than CX, what does this mean for businesses relying on Freshdesk? #CustomerService #CX #EX #Freshworks #AI #BusinessStrategy
Afr•1 month ago•
890
How Macquarie's Bold Move to Onshore Customer Service Jobs Slashed Wait Times by 60%
Macquarie just made a game-changing move by bringing 100+ customer service jobs back to Australia—and the results are incredible! Customer wait times have dropped by 60% in just six months. Discover how this strategic shift is transforming their customer experience and creating local opportunities. #CustomerService #Banking #RemoteJobs #Australia #BusinessStrategy #CustomerExperience #JobCreation

Colombiaone.com•1 month ago•
890
How This Colombian AI Startup is Revolutionizing Customer Service for 8,000 Global Brands
Discover how a Colombian AI startup is transforming customer service for 8,000+ global brands! Wizybot processes 20M monthly conversations and resolves 96% of queries instantly across WhatsApp, Instagram & Messenger. From L'Occitane to celebrity fashion lines, see how AI is revolutionizing e-commerce support. #CustomerService #AI #Ecommerce #Startup #LatinAmerica #Wizybot #Chatbot #Automation

Morningstar•2 months ago•
1030
How Curve Dental's Award-Winning Culture Fuels Exceptional Customer Service
Discover how Curve Dental's award-winning workplace culture fuels exceptional customer service in the dental software industry! #CustomerService #TopWorkplaces #CompanyCulture #DentalTech #RemoteWork
Yahoo Finance Singapore•2 months ago•
810
How Duthie Power Services Transformed Their Customer Experience with a Revolutionary Team Structure
Discover how Duthie Power Services revolutionized their customer experience with a new team-based structure! Their innovative Service Advisor model creates single points of contact, faster resolutions, and stronger customer relationships. #CustomerService #ServiceExcellence #TeamStructure #CustomerExperience #BusinessInnovation
Cbs News•2 months ago•
940
Starbucks Baristas Can Now Earn $1,200 Annual Bonuses for Top Customer Service Ratings
Starbucks just announced baristas can earn up to $1,200 in annual bonuses for excellent customer service! The coffee giant is also switching to weekly pay and improving tipping options. #Starbucks #CustomerService #BaristaJobs #EmployeeBonuses #CoffeeIndustry

Tipranks•2 months ago•
940
How Aerwave's Customer Support Team Achieved a Perfect 100% Satisfaction Score - The Secret Formula Revealed
How did Aerwave's customer support team achieve a perfect 100% satisfaction score? Discover the secret formula behind their exceptional service that's creating competitive advantages in the managed WiFi market! #CustomerService #CustomerSupport #RemoteJobs #TechSupport #MultifamilyHousing #WiFi #BusinessGrowth #CustomerSatisfaction

The National Law Review•2 months ago•
810
How Saniflow Corp. is Redefining Customer Service Excellence with 24/7 Support and Lightning-Fast Response Times
Discover how Saniflow Corp. is revolutionizing customer service with 24/7 chatbot support, extended technician hours, and lightning-fast quote turnarounds! #CustomerService #Saniflow #BusinessInnovation #SupportChannels #CustomerExperience

Porsche Newsroom•2 months ago•
900
Porsche Dominates Customer Service Excellence: Back-to-Back #1 Rankings in JD Power Study Reveal Their Secret Formula
Porsche just proved that customer service excellence isn't a one-time achievement - they've secured back-to-back #1 rankings in the JD Power Customer Service Index Study! 🏆 Discover how they achieved a 915 score and dominated all five service categories. #CustomerService #JDpower #Porsche #AutomotiveExcellence #ServiceQuality #CustomerSatisfaction

Nujournal.com•3 months ago•
840
Les Schwab Tire Center's Customer Service Revolution: How a New Shop in New Ulm is Redefining Auto Care with Smiles and Solutions
Discover how Les Schwab Tire Center's new shop in New Ulm is revolutionizing auto care with a smile-first approach! From free services to expert tire innovations, learn how they're putting customers first. #CustomerService #AutoCare #LesSchwab #TireCenter #BusinessExpansion

Nationwide Mutual Insurance Company•3 months ago•
1000
Nationwide Retirement Solutions Wins Back-to-Back DALBAR Awards for Unmatched Customer Service Excellence
Nationwide Retirement Solutions just clinched back-to-back DALBAR awards for outstanding customer service! 🏆 Six years running for the Customer Experience Excellence Award and 12 years for the Plan Participant Service Award. Discover how they're setting the gold standard in retirement plan support. #CustomerService #RetirementPlanning #DALBAR #Nationwide #FinancialServices

Telekom•3 months ago•
880
Unlock 24/7 Customer Support: How Telekom CoMind's AI Revolutionizes European Business Communication
Discover how Telekom CoMind's AI is transforming customer service in Europe! From 24/7 support in 65+ languages to boosting service levels over 98%, this platform is a game-changer for businesses. #CustomerService #AI #RemoteJobs #TechInnovation #BusinessGrowth

