Recent Legislative Changes
The Government Service Delivery Improvement Act has been officially signed into law by the President, with significant contributions from U.S. Senators Maggie Hassan (D-NH) and Roger Marshall (R-KS). This legislation aims to enhance the quality of customer service provided by government agencies.
Key Features of the Act
- The law focuses on streamlining communication between government entities and the public.
- It promotes the use of technology to improve service delivery and response times.
- The legislation emphasizes the importance of customer feedback in shaping government services.
This is a pivotal step towards ensuring that citizens receive the high-quality customer service they deserve from their government.
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