Client Services Manager - 6 Month FTC

About Us

Tetra Consulting provides property risk and compliance services, along with property risk management software and training. Uniquely, we directly employ all our staff, ensuring consistent expertise, quality, and service. We provide clear, actionable guidance and training to help you manage risk and stay compliant. Our commitment to quality was recognised with The Property Institute’s Ace Award for Health and Safety Partner of the Year 2 years running.

The Role:

The Client Services Manager role is to support the Business Development Manager with daily administrative operations by building and maintaining strong relationships with clients and assisting with the daily operations of the business development team.

• Location: Homebased with occasional travel to London office
• Salary: £30,000 - £35,000 depending on experience
• 6 Month FTCDuties:

• Administration support for the client services desk and business development team.
• Dealing with requests for information and sales administration for the field-based business development team ensuring that messages, leads and enquiries are passed onto the relevant person.
• Managing the correspondence between the business development team and their clients.
• Updating the company CRM system.
• Providing quotations to clients on request.
• Processing client orders.
• Supporting the Business Development Managers with client development and management activities.

Skills and Experience Required:

• Excellent inter-personal and communication skills
• Proficient in the use of Microsoft Outlook, Excel, Word, PowerPoint and other office applications
• Excellent time management skills
• The ability to work on your own as well as under direction
• Well organised with great attention to detail

What We Offer:

At Tetra, we believe that when our people thrive, so does our business. We offer a supportive, purpose-driven environment where expertise is valued, collaboration is key, and growth is actively encouraged.

Tetra’s Board and Senior Leadership Team come from across all departments, ensuring a well-rounded and inclusive leadership approach. Our leaders are committed to:

• Inspiring and enabling exceptional work. We lead with vision and purpose.
• Prioritising wellbeing. Everyone at Tetra should feel supported and thrive.
• Encouraging open communication and teamwork. We foster a culture of collaboration.
• Investing in learning and development. A growth mindset is essential for both individuals and the company.
• Providing the right tools. We ensure our people have access to the best systems, technology, and resources.
• Supporting career progression. Your development should align with Tetra’s future growth.
• Managing the company’s finances responsibly. Stability and sustainability are key to long-term success.

For more information on what its like to work at Tetra Consulting, please see our website - https://tetraconsulting.co.uk/careers

Please note – a DBS check may be required depending on the role you are applying for.