Employer Industry: Life Insurance Services Why Consider This Job Opportunity

• Salary up to $19.00/hr
• Comprehensive benefits package including medical, dental, vision, and 401(k) retirement plan
• Opportunity for career advancement with potential transition to a permanent position
• Fully remote work environment with flexible shifts
• Supportive team of case managers and a collaborative work atmosphere
• Employee Assistance Program and transportation benefits available

What To Expect (Job Responsibilities)

• Conduct professional and courteous interviews and follow-up calls to gather personal and medical information
• Accurately enter data into the Application Interview System (AIS) and Assistant Underwriting System (AURA)
• Provide prompt and professional service to all inquiries received by phone or in writing
• Resolve problems and expedite business by effectively communicating with underwriting staff and other departments
• Communicate App Assist policies, procedures, and guidelines to internal and external customers

What Is Required (Qualifications)

• Minimum of 3 years of administrative or customer service experience
• Strong communication skills and proficiency in Microsoft Office
• Detail-oriented with a solid understanding of medical terminology
• Proficient in data entry and customer service
• Ability to maintain a private office space and connect a computer to a router

How To Stand Out (Preferred Qualifications)

• 3+ years of customer service experience, preferably in a call center
• Strong administrative and organizational skills
• Comfort with medical vocabulary and terminology

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