Business Process & Support Analyst

ORION GROUPS is a professional services firm based in McKinney, TX that provides experienced consultants to key organizations across the US. We focus our talent expertise in both the financial and healthcare industries. Our capabilities in technology include application development, enterprise software systems, data strategies, integration, and IT infrastructure. We work diligently to listen and provide value to your unique needs. www.OrionGRPS.com

OVERVIEW

At Orion, we are seeking a Business Process & Support Analyst to support our Domain Owners with various administrative tasks and reporting duties.

This remote opportunity is crucial in ensuring that the Domain Owners can focus on strategic initiatives by handling the operational and administrative workload.

KEY RESPONSIBILITIES

• Assist Domain Owners with administrative tasks related to contracts, purchase orders (POs), and other domain-specific actions.

• Report on the success and progress of various tasks and projects.

• Communicate effectively with vendors and other stakeholders to ensure timely completion of tasks.

• Follow up on outstanding tasks and ensure all necessary actions are completed.

• Provide support in organizing and maintaining documentation and records.

• Take directions from Domain Owners and lead on specific tasks as required.

• Work independently, taking initiative without direction from Domain Owners.

KEY EXPERIENCE

• 3 to 4 years of experience in a similar role.

• Excellent communication skills, with a proven track record of successful communication and accountability working remotely.

• Experience with navigating a complex organization and identify areas of inefficiency.

• Proficiency in Google Sheets and Microsoft Excel.

• Experience with tracking the progress of document movement through processes.

• Experience with reporting out with accuracy and follow up on items as directed.

• Previous experience in an administrative or support role is preferred.

• Eagerness to learn and grow within healthcare technology.

• A proactive attitude, able to take initiative without direction from Domain Owners.

• Bachelor’s degree in a relevant field of study; or equivalent experience.

Orion Groups is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Orion@OrionGRPS.com