End User Computing Lead

IDR is seeking a dynamic and experienced EUC Lead to join one of our top clients. This remote, direct-hire role is an exciting opportunity for a seasoned professional to oversee all aspects of end-user compute functions for a rapidly growing organization. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the EUC Lead:

• Oversee the full lifecycle of laptops, desktops, and iPads, ensuring efficient delivery, deployment, and ongoing management of all end-user devices.
• Collaborate with both internal teams and a third-party Managed Service Provider (MSP) to ensure seamless device provisioning, management, and support.
• Implement and maintain effective asset management processes in line with ITIL and ITSM best practices.
• Oversee patch management for end-user devices, including timely deployment of security patches, software updates, and OS upgrades.
• Serve as the primary point of contact with the third-party Managed Service Provider (MSP) with respect to assets.

Required Skills for EUC Lead:

• 5+ years of experience focused on managing end-user compute devices in an enterprise environment.
• Proficiency with Intune and Autopilot.
• Experience with endpoint management & RMM tools (Kaseya & ConnectWise preferred but open to other tools).
• Experience working with or directing vendors/MSPs.
• Strong understanding of ITIL and ITSM best practices.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row