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Support Analyst - Fully Remote

Army Marketing
Department:Help Desk Support
Type:REMOTE
Region:UK
Location:Reading, England, United Kingdom
Experience:Entry level
Salary:£30,000 - £35,000
Skills:
NETWORK SUPPORTHARDWARE SUPPORTSOFTWARE SUPPORTBI TOOLSSQLITIL
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Job Description

Posted on: February 10, 2025

Support Analyst | IT Support | Fully Remote | £30,000 - £35,000 Our favourite boutique data consultancy are expanding their team due to their growing client base and increasing volume of work. This is a fantastic opportunity for a well-rounded Support Analyst to join a small but highly skilled team who pride themselves on providing excellent consultancy services for a wide ranging client base. You will sit alongside a long-serving Support Analyst on the support desk as you ensure that all infrastructure, network and consultant assistance is actioned efficiently and effectively. If you have an interest in Software Engineering or Data, there is potential to be trained in these areas and eventually move into a consultant role within the business. Your Skillset Will Include

  • Skilled with network, hardware and software support
  • Experience with some BI tools or SQL
  • ITIL qualification and/or Support experience is desirable
  • A self-starter mindset and the ability to prioritse your own workload
  • A 'can do' attitude and a desire to assist Consultants in anything they need

This role is fully remote with occasional travel to team meet ups as required. This is a great opportunity for someone looking to develop their career whilst building on existing skills. Alongside a salary up to £35,000, we offer great benefits including 30 days' holiday plus Bank Holidays, annual bonus and a huge focus on training and development. Unfortunately, this role cannot offer sponsorship so candidates must have the right to work in the UK and be eligible for SC clearance. Please apply below or reach out to Fiona Ryalls at Method Resourcing.

Originally posted on LinkedIn

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