Q4 Inc. Celebrated for Outstanding Customer Service
TORONTO, March 18, 2025 — Q4 Inc., a leader in IR Ops software, has been recognized at the Stevie Awards for Sales & Customer Service as the "Front-Line Customer Service Team of the Year: Technology Industries."
The company's Web Content Services (WCS) team received a silver award for their commitment to providing exceptional support to investor relations (IR) professionals. Their efforts have significantly aided clients in streamlining earnings preparations, understanding shareholder trends, and ultimately driving premium valuations for their organizations.
Powering Investor Relations with Innovation
Q4’s WCS team plays a crucial role in helping clients manage their IR programs, update their IR websites, and navigate the quarterly earnings process through the Q4 Platform. Their platform utilizes secure AI to deliver essential tools for IR success, including:
- IR websites
- Virtual events
- IR CRM
- Surveillance
- Engagement analytics
Notable Clientele
Prominent brands like McDonald’s, Walmart, Visa, Netflix, and Spotify, along with half of the S&P 500, rely on Q4 for enhancing their IR initiatives, saving time, and reducing program execution risk.
Judges Praise for Q4's WCS Team
The Stevie Awards judges lauded the WCS team for:
- Expertise and consistent efforts worthy of recognition.
- Impressive improvements in response times and customer satisfaction.
- Achievements in metrics like low time-to-first-pending and high CSAT and NPS rates.
Continued Recognition
This award is a continuation of accolades for the WCS team, following their recent gold win in the Best in Biz Awards and a Stevie® Award in the 2024 International Business Awards.
For more on Q4 and its award-winning services, visit their official site.
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