A New Venture in North Platte
A Lincoln County native is leveraging his decades of experience in the automotive industry by opening a new shop along Rodeo Road in North Platte. Chance Fessler, the owner and operator of Fessler Tire and Repair, expresses his desire to bring back the small-town feel in a time when many local businesses are moving towards a more corporate atmosphere.
A Journey to Ownership
Fessler recalls his early memories of mechanical work, starting with his first car, a 1979 Ford LTD-2. He shared, “When I was 15 years old, I had to fix it to drive to school, and my bubble gum and duct tape repairs only lasted so long.” His journey reflects a passion for automotive work that has driven him to open his own shop.
Committed to Community Growth
Fessler believes it’s an exciting time to be in business in Lincoln County. “In my lifetime, the last three years is the first time I’ve ever seen North Platte commit to growth,” he says. His motivation is not just financial; he aims to support the community he cares about.
The Importance of Customer Service
At Fessler Tire Company, customer service is a cornerstone. Fessler notes, “I feel like customer service is a dead art. The best way to get back to good customer service is to treat customers less like numbers and more like names.” He emphasizes the commitment of his staff to genuinely care for their customers, a personal touch he feels is lacking in corporate environments.
Fessler aims to provide customer service that rivals the Mom and Pop Shops of the past, reinforcing that they are just neighbors and friends looking to take care of North Platte and Lincoln County. “Anytime there is an issue, we are just a phone call away,” he assures.
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