Alert from the Better Business Bureau (BBB): Consumers are urged to exercise extra caution when addressing business issues publicly on social media. With the increase in impostor scams, fraudsters are creating fake social media accounts that mimic legitimate businesses to exploit unsuspecting customers. These scams can lead to compromised personal information and financial loss. Always verify the authenticity of the accounts before engaging in any discussions or providing sensitive information. Protect yourself by researching the business through official channels instead of relying solely on social media interactions.

Huntington Herald Dispatch•1 month ago•
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Beware: Rising Social Media Scams Targeting Customer Service Issues
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Summary:
BBB Warning: Be cautious when addressing issues on social media.
Impostor Scams: Fraudsters are mimicking legitimate businesses online.
Protect Yourself: Verify authenticity before sharing personal information.
Research Official Channels: Use trusted sources to confirm business legitimacy.
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