A Day in the Life of a £28,000 Customer Service Executive: Surprising Insights Revealed!
Refinery291 month ago
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A Day in the Life of a £28,000 Customer Service Executive: Surprising Insights Revealed!

ARTICLES
customerservice
dailyroutine
worklife
fashionbrand
spendingdiary
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Summary:

  • Daily routine includes gym sessions and mental preparation for customer service challenges.

  • Lunch hack: Taking breaks later to shorten the workday.

  • Social life involves pre-drinks and clubbing with friends, showcasing a balance between work and play.

  • Customer service roles can be demanding, particularly in fashion brands.

  • Total daily spending: £42, reflecting a mix of work and leisure expenses.

Day One
5:30 a.m. — First alarm goes off. This is my pre-alarm before my main alarm goes off 15 minutes later. I envy anyone who can be up and out of bed on their first alarm.
5:45 a.m. — Second alarm goes off. Jump out of bed and into the bathroom to wash my face and brush my teeth.
6 a.m. — Leave for the gym.
6:10 a.m. — Arrive at the gym. I'm lucky to have a gym within walking distance — it would be highly unlikely that I would be going if I had to get any form of public transport.
6:45 a.m. — Quick run, stair machine and rowing machine done and time to head home. I’m gradually adding more and more exercise into my daily routine but for now, 30/40 minutes is all I can manage.
7 a.m. — Arrive home, straight into the shower and start getting ready for work.
8:03 a.m. — Leave for work. My timings are crucial for most things I do in life and I always happen to leave at 8:03 a.m. every morning.
8:50 a.m. — Get off the Tube and fancy treating myself to a little hot choc at the station coffee shop. Bump into my colleague who fancies the same. She kindly pays.
9 a.m. — Arrive at the office and crack on with emails. Working in customer service for a fashion brand has its ups and downs, mostly downs. So this takes a lot of mental preparation. Currently dealing with a lot of problematic customers so I need to stay strong this Friday!
3 p.m. — Lunchtime. My greatest work hack is taking my lunch break as late as possible so there is less of my shift left by the time I return #girlmath. This obviously wouldn’t be possible without snacks and drinks throughout the day. Pick up a sausage roll from the corner shop, £1.
6 p.m. — The day is done and I’m going out tonight so I quickly rush home to start getting ready. I have two friends coming over for pre-drinks and they will arrive approximately 30 minutes after I get home so I’m time-pressured.
6:40 p.m. — Off the Tube and into Sainsbury's for pre-drinks. Pick up a bag of ice and a couple bottles of flavoured sparkling water, £6.50.
7:40 p.m. — The boys arrive! My friend G knocks on my bedroom door and brings me a cheeky vodka soda as I’m finishing getting ready. What a babe.
9:40 p.m. — Leave the flat and hop on the Tube. En route to the clurrrrrb.
10 p.m. — First drink: hard seltzer, £6.50.
10:30 p.m. — I spot a photo booth in the club and I’m a fiend for physical pictures. The three of us hop in and get some cute memories, £5.
12 a.m. — Buy a lollipop from the aunty in the toilets, £2.
12:15 a.m. — Second drink: hard seltzer, £6.50.
12:30 a.m. — Photo booth again, £5.
2:18 a.m. — Third drink: I ask for a soda water and shot of tequila separately and somehow manage to get the tequila for free. Win win, £3.50.
3:21 a.m. — Photo booth again. I have a problem, £5.
3:45 a.m. — One last visit to the aunty in the toilets. If you aren’t chatting with the aunties in the toilets on a night out, what are you doing? Buy a pack of chewing gum, £1.
Total: £42

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