WeEngage Group | B Corp™ logo

Senior Customer Success Manager

WeEngage Group | B Corp™
Department:Customer Experience
Type:REMOTE
Region:EU
Location:Germany
Experience:Mid-Senior level
Salary:€70,000 - €90,000
Skills:
B2B SAASCUSTOMER SUCCESS MANAGEMENTCLIENT RETENTIONCUSTOMER SERVICEGERMANENGLISH
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Job Description

Posted on: February 20, 2025

Senior Customer Success Manager€70,000 salary + €20,000 in yearly bonuses

Are you interested in helping companies achieve their sustainability goals? Are you a proactive, customer-focused professional passionate about driving product adoption and maximizing value? If so, this could be the role for you!

Our sustainability and ESG software client is expanding their Customer Success team and looking for a German-speaking CSM.

Ideally, we would love someone in Berlin and Munich as we have offices in both cities, but for the right candidate, you can be 100% remote in Germany. Travel to HQ will be once or twice a quarter.

What you need to be successful in this role:

  • Strong B2B SaaS/software background over a number of years
  • Proven track record as a Senior Customer Success Manager
  • Successful background achieving retention goals and managing key clients
  • A genuine passion for customer service and experience working with enterprise customers
  • German and English is essential

Bonus: Any experience working for a Carbon, ESG or Sustainability software company!

Ready to make an impact and drive customer success? Apply today and help our customer continue to excel!

🟢 WeEngage Group is a Certified B Corp headhunting agency focused purely on the CleanTech and sustainability space. We partner with businesses across Europe and North America who are looking to hire mission-driven talent to help solve our planet's biggest issues. 🟢

Originally posted on LinkedIn

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WeEngage Group | B Corp™ logo

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