Apoio ao Cliente - Teletrabalho na Grécia

Remote position in Greece As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers. About The Project Provide services for an online marketplace that connects people looking to rent out their homes with those seeking accommodations. Founded in 2008 and headquartered in San Francisco, California, It operates globally, offering unique lodging options and travel experiences. Key Responsibilities

• Provide friendly and efficient service to the customers
• Help the clients with doubts, questions, issues and last-minute requests
• Receive calls from customers, contact via mail and chat is also possible
• Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters

Requirements

• Fluent level of Portuguese language - (C1)
• Communicative level of English language - (B2)
• Excellent communication and negotiation skills
• Ability to work in a fast-paced environment
• Positive attitude and a team player

What You Will Gain

• Salary: 1045€ Gross x 14 months
• Performance Bonus of up to 10% of the base salary
• Paid holidays at higher rates according to Greek law
• Private health insurance
• Mobility program
• A challenging working environment
• Employee events
• Remote work in Greece - Equipment provided

Skills: problem solving,communicative english language,problem-solving,english,english (communicative, b2),negotiation skills,excellent communication,negotiation,fluent in portuguese (c1),fluent portuguese (c1),customer support,communication skills,communicative english (b2),ability to work in fast-paced environment,communication,customer service,communicative in english (b2),positive attitude,customer service skills,excellent communication skills,team player,problem-solving skills,teamwork,english language,portuguese,fast-paced environment,ability to work in a fast-paced environment