The Social Media Assistant will support the social media team in managing and growing their brand’s social media channels. The ideal candidate will have a passion for fashion, a keen eye for aesthetics, and a strong understanding of social media trends. This role involves creating engaging content, interacting with our online community, and assisting with the execution of social media campaigns.

**RESPONSIBILITIES**

*   Assist in creating visually appealing and on-brand content for various social media platforms (Instagram, Facebook, Twitter, TikTok, Pinterest, etc.).
*   Schedule and publish posts using social media management tools to ensure a consistent posting schedule.
*   Write engaging captions that align with the brand’s voice and tone.
*   Monitor social media channels for comments, messages, and mentions, and respond in a timely and professional manner.
*   Engage with followers, influencers, and brand ambassadors to build a loyal online community.
*   Assist with the planning and execution of social media campaigns and collaborations.
*   Help coordinate giveaways, contests, and other interactive initiatives.
*   Track campaign performance and compile reports on key metrics.

**MAIN REQUIREMENTS**

*   Proven experience in social media management, preferably within the fashion industry.
*   Strong visual and creative skills with an eye for detail.
*   Excellent writing, editing, and communication skills.
*   Proficiency in social media platforms and tools (e.g., Instagram, Facebook, Twitter, TikTok, Pinterest, Hootsuite, Buffer).

**\*Thank you for your interest in the above vacancy. Please note - due to the high volume of CVs & applications we receive, we can't always get back to everyone, although we do try our best!**

Social Media Assistant - Remote

**Job DescriptionJOB TITLE:** Business Analyst - Insurance **LOCATION:** Remote UK-based Flexible Working with travel as required **TYPE**:                  Permanent, Full-time (37.5 hours per week) Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both the insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. **Job Overview** We have a fantastic new job opportunity for a talented professional to join our team and play a pivotal role in aligning information technology solutions with complex business initiatives. As a Business Analyst specialising in the London Market Insurance industry, you will serve as the bridge between technical and non-technical personnel. Your responsibilities will include conducting in-depth analyses of market dynamics, internal business goals, and client needs. You'll be the go-to expert in understanding and aligning information technology solutions with business objectives for multiple, complex accounts. **Essential Job Functions**

*   Plans, designs, and recommends business processes to improve and support business activities
*   Analyzes and documents clients' business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from the organization
*   Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated into the system design. Assists in analyzing testing results throughout the project
*   Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications
*   Facilitates meetings with clients to gather and document requirements and explore potential solutions
*   Assists in coordinating business analyst tasks on information technology projects and provide support to other team members
*   Assists in analyzing testing results in all phases
*   Participates in technical reviews and inspections to verify 'intent of change' is carried out throughout the entire project
*   Assists in providing time estimates for project-related tasks
*   Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs

**Basic Qualifications**

*   Bachelor's degree or equivalent combination of education and experience
*   Bachelor's degree in business administration, information systems, or related field preferred
*   Moderate experience of business analysis
*   Experience working with the interface of information technology with functional groups within an organization
*   Experience working with business processes and re-engineering
*   Experience working with computer programming concepts and basic language

**Other Qualifications**

*   Interpersonal skills to interact with customers and team members
*   Knowledge of London Market systems and claims and/or premium submission processes
*   Knowledge relating to London Market and Global messaging standards such as EDI or ACORD messaging
*   Experience working on digital transformation projects
*   Good knowledge of state transitions and workflows during message exchanges between carriers & brokers
*   Good communication skills
*   Good analytical and problem-solving skills
*   Presentation skills to present to management and customers
*   Personal computer and business solutions software skills
*   Good ability to work in a team environment with multiple team members
*   Willingness to travel

**Work Environment**

*   Remote with occasional travel possibly required to London, Chatham offices
*   Travel to clients is required

**What We Can Do For You**

*   Competitive compensation
*   Pension scheme
*   DXC Select – (benefits package)
*   Perks at Work
*   DXC incentives

**Investment In Training and Development** We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. **Our Culture** Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Find out more: Our Culture **Employee Benefits** As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here_._

Business Analyst

CSR & Sponsorship Volunteer helping us secure corporate partnerships to fund programmes empowering young people through enterprise, employability, and public speaking. Flexible, remote with real impact! What difference will you make? The Corporate Social Responsibility (CSR) & Sponsorship Volunteer role will have a significant impact on The Enterprise Academy and the young people we support. By securing corporate partnerships and sponsorships, you will Expand Opportunities for Young People – Your work will help fund and grow our programmes, giving more young people access to life-changing enterprise, employability, and public speaking training. Strengthen Industry Connections – By building corporate relationships, you will bridge the gap between businesses and young people, opening doors for mentorship, work experience, and future employment opportunities. Ensure Long-Term Sustainability – Your efforts will contribute to the financial stability of The Enterprise Academy, allowing us to continue delivering high-quality, impactful programmes. Promote Corporate Social Responsibility – You’ll encourage businesses to invest in the next generation, fostering a culture of social impact and community engagement. Ultimately, your role will help empower young people to develop confidence, skills, and entrepreneurial mindsets—enabling them to create real change in their own lives and communities. What are we looking for? Essential Skills Strong Communication & Networking – Ability to build and maintain professional relationships with corporate stakeholders. Sales & Persuasion – Confident in pitching and securing sponsorships and partnerships. Proposal Writing – Ability to create compelling sponsorship proposals and business cases. Research & Analysis – Identifying potential corporate partners and understanding their CSR priorities. Negotiation Skills – Confidence in discussing sponsorship packages and funding opportunities. Desirable Qualities Passion for Youth Empowerment – Interest in enterprise, employability, and skills development for young people. Initiative & Self-Motivation – Proactive in identifying and pursuing opportunities. Creative Thinking – Ability to develop innovative approaches to corporate engagement. Resilience & Adaptability – Comfortable handling challenges and adjusting strategies. What will you be doing? The Enterprise Academy is seeking a passionate CSR & Sponsorship Volunteer to help secure corporate partnerships and sponsorships for our programmes, which inspire and empower young people to create change through enterprise, employability, and public speaking initiatives. In this role, you’ll play a key part in identifying corporate sponsorship opportunities, engaging businesses in meaningful CSR partnerships, and helping us expand the reach and impact of our work. Key responsibilities include Researching and approaching potential corporate partners and sponsors. Crafting compelling sponsorship proposals aligned with CSR objectives. Building and maintaining relationships with corporate stakeholders. Developing sponsorship packages that offer value to both partners and The Enterprise Academy. What we’re looking for Experience in corporate sales, sponsorship, or CSR partnerships. Strong communication and relationship-building skills. A passion for education, youth development, and social impact. This is a volunteer role with flexible hours, offering a fantastic opportunity to gain experience in corporate fundraising while making a meaningful impact. There may also be scope for additional opportunities as our programmes grow.

Volunteer Corporate Social Responsibility (CSR) & Sponsorship Volunteer | The Enterprise Academy

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. **We’re currently looking for:The RingCentral CX Sales Engineer** is a technical pre-sales specialist, responsible for working alongside our High Touch Account Executives (AE), our Wholesale Channel Partners and end customers A Customer Experience SE is expected to have in-depth knowledge on our entire RingCentral ContactCentre & AI Portfolio; RingCentral Contact Centre and RingCX Portfolio including our OEM partners, RingSense AI, as well as having a very strong understanding of the RingCentral UC portfolio **Responsibilities:** The primary objectives include working with end customers and partners to understand and translate their business requirements into solutions that can deliver business benefits. This also includes partner enablement and training, carrying our remote and onsite product demonstrations, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include but are not limited to: monitoring and supporting SE collaborative teams, managing customer feature requests and documents for product team, lab testing, continued education on the platform and underlying technologies, and support channel related trade shows and events. Coordinate and lead discovery sessions to understand the Customer’s business requirements and objectives. **To succeed in this role you must have experience in:**

*   Engaging in business led conversations, with customers and partners, to articulate the benefits that the RingCentral CX Portfolio of services will provide e.g Revenue Generation Opportunities visa Cross Sell / Upsell, Operational Efficiency, Cost Savings via Automation
*   Develop and cultivate relationships with partners, customers, sales and support teams, having the ability to flex your style within different audiences
*   Become that trusted advisor into the Sales and Pre Sales community, providing world class operational and technical support when needed
*   Help create repeatable Sales Support collateral and content, from Sales Playbooks, Verticalized Demonstrations, TCO Tools, Promotions and Campaigns
*   Provide industry, technical, and product insight to partners and customers in order to deliver maximum value of the RingCentral proposition
*   Perform innovative and business led presentations for partners and customers, and prospects through technical demonstrations, product overviews and sales presentations. These should outline the expected CX and UX at all times
*   Develop and maintain expert understanding of all RingCentral applications and products
*   Represent RingCentral at conferences, industry, partner and sales events when requested by department manager
*   Actively participate as a subject matter expert for certain products and technologies, providing consultative support to other Solutions Consultants in their area of specialization.
*   Provide direct support for the technical fulfillment of RFI’s, RFQ’s and RFP’s in their assigned territory.
*   Manage all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and driving development of key features with the product team.
*   Responsible for continued education on the platform and underlying technologies
*   Moderate travel may be required

**Desired Qualifications:**

*   Experience of working in either a direct or a channel environment with pre-sales experience is a must
*   Typically, 2-4 years’ experience in Contact Centre technologies, products and solutions with vendors such as Nice Incontact, Genesys, 8x8, Five9’s, Cisco, Verint, Cognigy, Google
*   2-4 years of experience serving in a SaaS (Software as a Service) environment, or equivalent, relevant experience
*   Knowledge and demonstrated operating experience in the following areas of specialization: Contact Centre, Workforce Optimisation, Voice, Video, Mobile Communications
*   Ability to provide technical leadership to the Sales & Partner Account teams.
*   Demonstrate ability to uncover, drive and transition opportunities
*   Ability to work effectively on a remote basis.
*   Ability to teach other members of the team and act as a mentor as required.
*   Requires an action-oriented individual with a very strong initiative to be successful, especially working in a complex environment.
*   Willingness to take ownership of opportunity related actions.
*   Must be able to coordinate across various groups and functional teams.
*   Ability to complete job responsibilities with minimal supervision.
*   Ability to apply solutions, technology and products to a business opportunity.
*   Understanding of customer communications requirements for enterprise business markets.
*   Competitive knowledge including solution, technology and product offerings.
*   Fluent in English (both written and verbal).
*   Excellent written and verbal communication skills.
*   Excellent presentation and demonstration skills.
*   Excellent analytical and problem-solving skills.
*   Excellent interpersonal skills and negotiating skills.
*   Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.
*   Experience with telecommunications network design, architecture, and support.
*   VoIP, Mobile, or IMS Network Architectures (including experience with all VoIP network elements – Soft Switch, MGW, MGC, SBC, CPE, etc)
*   Strong understanding of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc.
*   Some experience in Network Management, Operations, Security, Planning, Traffic Engineering and Implementation desired.

**What we offer:**

*   Comprehensive medical, dental, and life insurance
*   Pension
*   ESPP/KEEB
*   Paid time off and paid sick leave
*   Paid maternity, paternity & parental leave
*   Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace
*   Employee Assistance Program (EAP) with counseling sessions available 24/7
*   Free legal services that provide legal advice, document creation and estate planning
*   Employee bonus referral program

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology. RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re powering human connections. That’s why we’re the largest and fastest-growing pure-play provider in our space. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. **About RingCentral** RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Experience Solution Engineer

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We’re currently looking for: a Regional Partner Manager. As a Partner Manager at RingCentral, you will play a pivotal role in driving the success of our reseller partner channel. You will support and enable our channel partners in selling RingCentral’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. By fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives. To succeed in this role you must have experience in: Partner Enablement and Relationship Management

*   Build and maintain strong, trusted relationships with reseller partners, acting as the primary point of contact for strategic direction and support.
*   Educate partners on RingCentral’s UCaaS and CCaaS solutions, value proposition, and competitive differentiation.
*   Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.

Sales Support and Co-Selling

*   Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process.
*   Drive partner adoption of RingCentral’s sales tools, resources, and marketing assets to maximize engagement and productivity.
*   Conduct joint customer calls, presentations, and demonstrations to secure new business.

Training and Development

*   Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed.
*   Host webinars, workshops, and certifications to empower partner sales teams.

Channel Performance and Reporting

*   Monitor partner performance against KPIs, providing regular insights and feedback to optimize results.
*   Prepare reports and forecasts to communicate partner channel performance to leadership.

Cross-Functional Collaboration

*   Work closely with RingCentral’s internal teams, including marketing, product, and customer success, to align partner initiatives with corporate objectives.
*   Advocate for partner needs within RingCentral to enhance the partner experience and streamline processes

Desired Qualifications:

*   Experience:

*   Minimum of 5-7 years in channel sales or partner management, preferably within the UCaaS or CCaaS space.
*   Proven track record of enabling partners to meet or exceed sales quotas.
*   Experience managing reseller and VAR (Value-Added Reseller) relationships.

*   Skills:

*   Strong understanding of Unified Communications and Contact Center technologies, trends, and market dynamics.
*   Excellent interpersonal, negotiation, and presentation skills.
*   Ability to analyze sales data and translate insights into actionable strategies.
*   Proficiency in CRM tools (e.g., Salesforce) and partner management platforms.

*   Attributes:

*   Self-starter with a proactive mindset and strong problem-solving abilities.
*   Collaborative team player with a customer-first approach.
*   Ability to travel as required to support partner relationships and events.
*   Success prospecting, engaging, acquiring major/enterprise level customers
*   Strong interpersonal skills, ability to convey and relate ideas to others
*   Entrepreneurial flare - ability to learn and adapt quickly
*   Vibrant and energetic attitude, willingness to perform and get things done
*   SalesForce.com proficiency

What we offer:

*   Comprehensive medical, dental, and life insurance
*   Pension
*   ESPP/KEEB
*   Paid time off and paid sick leave
*   Paid maternity, paternity & parental leave
*   Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace
*   Employee Assistance Program (EAP) with counseling sessions available 24/7
*   Free legal services that provide legal advice, document creation and estate planning
*   Employee bonus referral program

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. **About RingCentral** RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status**.**

Regional Partner Manager

We are looking for motivated, skilled salespeople seeking an uncapped income. 

Want warm leads? We will give you an abundance of them.

Want to be a part of a passionate, innovative, cutting-edge property education, and tech company?

Have a read, and let's see if we can work together.

_This is a remote/working-from-home position. We are accepting candidates based in England._

We have a hugely exciting opportunity for the right candidate to join the Proper Freedom team as the business grows and develops.

_Are you looking for an exciting sales opportunity where you will be coached into a star performer?_

_Are you looking to get your foot in the door into sales?_

_Maybe you are looking to take your sales results to the next level…you just need the steady flow of leads? (we got you covered)._

_Are you self-motivated, eager to exceed targets, and have a passion for self-development and potential interest in wealth creation, and property investing (not a must)._

**What’s in it for you?**

*   Calendar of booked calls
*   Inbound appointments from many traffic sources (youtube ads, facebook ads, and email marketing).
*   Commission starting at 12.5% (you are selling £2,000 - £15,000 services.
*   The Average commission per sale is £200.00 - £1000
*   & with an abundant flow of leads provided per month the earning potential of this role is truly uncapped
*   High performance team culture (you love producing results)
*   Full training on the product offering and sales process
*   Working for one of fastest growing, innovative e-learning and coaching companies in the UK
*   Learn creative property investing alongside the founders (this is a perk of being in the team)

**What do we need from you?**

*   Can commit to taking 4-5 hours of calls a day, Monday-Friday - 5 days per week (20-30 hrs/week) 1 day on the weekend.
*   Ready to start ASAP (now).
*   Excellent written and spoken English
*   You are obsessed with results. 
*   Empathy (you actually care about our students)
*   Passion to earn and target driven
*   Strong technical and online documentation skills
*   Hungry to succeed 
*   Consistent, reliable, and always looking to improve 
*   Punctual 
*   Positive “can do” attitude (no ego) 
*   You must be comfortable to produce results (this is a commission based role)
*   **Please understand this is a commission only role**. There is no base pay. 
*   Previous sales experience in the sales industry and high ticket coaching preferred.

**Meet the requirements?**

If you are interested in applying for this role, please email info@propereducation.co.uk with a little bit about yourself, your experience, previous roles, and why you would be interested and we can take the next steps. 

Please also record a video, or a loom of yourself (2 minutes max) explaining why you think you would be a fit, and any previous experience you have had. We will not accept applications without the video :)

Please also understand this is **commission only role and its remote.PS: As a commison based closer you are about one thing, leads. As a company we care about one thing, that you can close and hit KPI. Leads will never be an issue. Expectation is you close @ £5,000 average order value, at 20%. Previous closers have done this.If you know a talented salesperson that has experience, please share with them this opportunity. We pay £250 referral fees if we end up hiring from your referral._Note: The income you will be looking to earn is £3,000 - £4,000 a month in your first 30-60 days (this can be more). Then after 60 days, you should be hitting KPI and that will result in you earning £5,000 - £10,000+ as a standard for monthly commissions._**

To learn more, please visit us at https://www.properfreedom.com/

Remote Phone Rep (Uncapped earnings)

We're looking for Patient Services Coordinators who are confident working in high-volume, phone-based roles and passionate about supporting people on their healthcare journey. We offer both full-time and part-time opportunities, so whether you're looking for 40 hours or fewer, we'd love to hear from you.

**Why Oviva?**

To build a healthier future for all, our mission is to provide the most accessible and effective care to people living with weight-related conditions. Why? Because everyone deserves their healthiest self. By blending behavioural change therapy with our unique technology, incredible team of passionate individuals, and innovative company culture, we are creating affordable and accessible app-based healthcare programs to tackle diet-related health conditions such as obesity and type 2 Diabetes. Our proven strategy has helped us become the award-winning and largest digital health provider, treating diet-related conditions in Europe. We operate within the healthcare systems to give people access to the medical care they need. We are rapidly expanding across Europe including the UK, Switzerland and Germany. You will be joining an organization that has treated almost 1 million to date and is continuing to scale up.

**Job Overview:**

As a Patient Service Coordinator, you will be the first point of contact for patients seeking assistance. Your primary responsibility will be to engage with patients, provide them with accurate information, and resolve inquiries related to their care. You will work closely with various departments to ensure smooth patient experiences, address concerns efficiently, and escalate complex issues when necessary. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.

**Key Responsibilities:**

*   Serve as the initial contact for patients, answering calls and addressing inquiries professionally.
*   Provide clear and accurate information regarding services, appointments, billing, and other patient concerns.
*   Manage patient requests and troubleshoot problems effectively, escalating issues as needed.
*   Maintain patient records and ensure all communication is documented in the system.
*   Assist in coordinating appointments, scheduling, and follow-up communications.
*   Foster positive relationships with patients to ensure a high level of satisfaction.
*   Collaborate with internal teams to resolve patient concerns promptly and efficiently.
*   Ensure compliance with privacy and confidentiality standards.

**Qualifications:**

*   Minimum 2 years’ experience in a call centre or healthcare setting (e.g., GP surgery, NHS, private clinic, medical admin)
*   Excellent verbal and written communication skills.
*   Basic knowledge of healthcare systems or medical terminology.
*   Strong problem-solving abilities and the ability to remain calm under pressure.
*   Passion for patient care and a commitment to delivering exceptional service.
*   Ability to work in a fast-paced environment and manage multiple tasks efficiently.

**Ideal Candidate:**

The ideal candidate will be a compassionate and communicative individual who thrives in a high-energy environment. You will be able to handle sensitive patient matters with professionalism and empathy, contributing to an overall positive experience for every patient and be comfortable working in a high-volume, back-to-back phone role.

**What we offer:**

*   The opportunity to make a meaningful impact in revolutionizing healthcare, across the UK and beyond in the high-growth environment
*   A comprehensive well-being program; including Healthcare Plan & Employee Assistance Program
*   We embrace flexibility & remote working
*   Equipment allowance to support your home working set up
*   Competitive Salary & company pension
*   Enhanced Family leave
*   Personal learning & training leave allowance to support your development
*   You will have the opportunity to develop and attend clinical supervision sessions and training sessions in order to upskill and develop whilst in role.

_Please note that due to the popularity of this role, we will only be able to contact shortlisted candidates for the interview._

Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do:

**We place our patients first, We empower our teams and we make it happen.**

_Oviva is passionate about creating an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We actively seek out candidates who bring a unique perspective to help us build a stronger, more inclusive team._

_We're Proud to be a Disability Confident Employer_

Please click ‘Apply’ today and take your next step toward a career with Oviva.

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