Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a “local level”? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY – Purpose: To Sell the Business’s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO – Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors – You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. – It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team – It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT – Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to “Landscape” all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS – Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS – Key Competencies: CULTUAL and BEHAVOURIAL FIT:

*   Trustworthy
*   High Work Ethic
*   Work with High Integrity
*   Disciplined
*   Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience – Minimum 2 Years QUALIFICATIONS: 5 GCSE’s Level 6 And Above

Business Development Manager (MOBILES)

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As we continue to expand in Europe, we are looking for a **Customer Service Representative**. You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility. You will be part of an emerging team and experience the dynamics of the mobility industry first-hand. This job can be done remotely, as long as you are based in England. **What You’ll Do:**

*   You will ensure the smooth daily operation of our services by providing telephone and email support
*   You will work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
*   You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
*   You will care for customer satisfaction and making sure that issues are resolved
*   You will have plenty of opportunity to grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly

**Who You Are:**

*   You speak fluent German (C2 or native) and English (C1 or C2)
*   You are a good communicator and able to always find the right tone in different contexts
*   You enjoy providing advice and support over the phone
*   You remain calm even in stressful situations and are able to develop creative solutions in real time
*   Even if you don’t have experience as a call center employee, you’re here to learn and want to deliver a great service
*   You’re passionate about our mission to enable accessibility to mobility and reduce the world's carbon footprint
*   You are technology-savvy and enjoy working with modern IT tools.

**What We Offer**

*   100% work from home, as long as you’re based in England
*   State of the art hardware for you to perform your work worry free
*   The possibility of working for a company who has a strong mission of improving the quality of life for those who need it most
*   £14 / h base pay for a 40 h work week, which can be more depending on the shifts and hours you work
*   28 days of vacation days inclusive of public holidays

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Customer Service Representative (German-speaking)

**Full time**: Permanent **Salary**: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission **Hourly rate:** £12.05 If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. **What’s in it for you?**

*   A great starting salary of  £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
*   Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
*   Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
*   Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
*   Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
*   Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
*   Volunteering days, so you can give back to your local community
*   Optional Private Healthcare and Dental, to protect you and your family

Customer Service Representative - Uncapped Commission

Location: Remote Salary: $30,000 – $70,000 We are looking for a dedicated and customer-focused Customer Experience Agent to join our team. In this remote role, you will assist clients in planning and booking personalized sports travel experiences across global destinations. If you have a passion for customer service and enjoy helping others coordinate their travel plans, this position is a great fit for you. As a Customer Experience Agent , you will guide clients through the research and booking process, ensuring a seamless and well-organized travel experience. Key Responsibilities: Consult with clients to understand their travel preferences and requirements, providing expert recommendations on destinations, transportation, accommodations, and travel costs. Arrange and coordinate transportation, lodging, travel insurance, and other services to create comprehensive travel itineraries. Communicate effectively with clients to present travel packages, including event tickets, hotel stays, airline reservations, and car rentals. Deliver outstanding customer service throughout the booking process by addressing questions, resolving concerns, and ensuring a smooth planning experience. Maintain accurate records of client interactions, travel arrangements, and other essential details. Qualifications: Must be at least 18 years old. Authorization to work in the United States. Strong communication skills with a customer-focused approach (sales experience is a plus). Access to a smartphone with internet connectivity; a laptop is recommended but not required. Previous experience in customer service or hospitality is preferred but not required. Work Environment: This is a remote position , allowing you to work from home while being part of a collaborative and customer-driven team. Your role will involve digital communication with clients, so a reliable internet connection and a quiet, professional workspace are essential. How to Apply: If you are passionate about delivering excellent customer service and helping clients create memorable travel experiences, we encourage you to apply. We look forward to reviewing your application and welcoming you to our team! Powered by JazzHR

Work from home/Customer Experience Agent

**DescriptionThis is a remote position that requires 3 weeks training in our Stockport Office. Travel and accommodation will be provided if over 30 miles and 1.5 hours travel time. Please do not apply if you are unable to commit to training.** Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. If you are a dynamic, results-driven salesperson looking to make your mark within the financial technology industry, this is the place for you. Show off your collaboration skills as you work within departments of our organization to coordinate impactful results. As a Telemarketing Executive, you will play a vital role in our sales process by engaging with businesses through warm and cold calling and securing appointments for our field agents. This position offers an exciting opportunity to earn uncapped commission and enhance your lifestyle. **Benefits of being our Payment Executive:**

*   Excellent Basic Salary of £25,000 moving to £27,000 after 3 months
*   Uncapped commission structure, allowing you to earn more based on your sales performance.
*   Work from the comfort of your own home
*   Opportunity for career growth within a dynamic and supportive team.
*   Incredible events and incentives including once in a lifetime experience at a luxury worldwide location
*   Early finish Fridays! Shifts Monday - Thursday 8.30am to 5.30pm and Fridays 8.30am to 2.30pm

**Responsibilities for our Payment Executive:**

*   Conduct cold and warm calls to target small to medium businesses and introduce TakePayments' products and services.
*   Build rapport and establish relationships with potential clients over the phone.
*   Identify decision-makers and qualify leads for further engagement.
*   Schedule appointments for our field agents by understanding the client's needs and aligning them with our solutions.
*   Maintain accurate and detailed records of all interactions in our CRM system.
*   Achieve and exceed weekly and monthly sales targets.
*   Collaborate with the sales team to ensure a seamless handover of qualified leads.

**Requirements for our Payment Executive:**

*   Minimum of 1 year of telemarketing or cold calling experience with a proven track record in exceeding sales targets.
*   Proven track record of achieving sales targets and goals.
*   Strong communication and interpersonal skills.
*   Exceptional attention to detail to ensure data accuracy.
*   Results-driven and self-motivated with a passion for sales.
*   Ability to work independently at home.
*   Proficient in using CRM software and other sales tools.
*   Resilience and persistence in a high-pressure sales environment.

If you are a talented telemarketing professional who thrives in a fast-paced, target-driven environment and is eager to make a significant impact on your earnings, we encourage you to apply for this exciting Telemarketing Executive position at TakePayments. #IND1 #INDTP

Telemarketing Executive - Remote

**Tier 2 Customer Support Representative (Remote - UK Based)**

Accredible is looking for a full-time Tier 2 Technical Support Engineer to grow our world-class customer support team. This role is remote, working with a small but rapidly growing team online.

**Mission**

The mission is to increase the team’s capacity to effectively respond and provide technical assistance, as well as produce and curate valuable knowledge materials, identify and report bugs and feature requests, and support product knowledge within internal teams.

**Outcomes**

To be achieved by the end of month three of role start:

*   To improve the Service Desk (ISD) and Developer metrics, including:
*   Time to Respond
*   Time to Resolution
*   Sprint Velocity
*   Be able to effectively prioritise issues raised to Tier 2
*   Provide accurate issue diagnosis, and where possible provide troubleshooting solutions
*   Provide effective diagnosis write-ups and replication information for Tier 3 if the issue needs to be escalated further
*   To manage Accredible’s Internal Service Desk
*   Prove to be the voice of the customer when managing Sprint work schedules with development and engineering
*   Be able to assist with customers when needed at Tier 1 Support.
*   Improve Tier 2 Response rates for Enterprise Customers

**Key Responsibilities**

*   Research and identify solutions to software issues for web applications using API calls via ‘curl’, POSTMAN or similar tools. The role may also involve read-only database queries and analysing application logs along with use of LogDNA, Bugsnag, ScoutAPM, Cloudtrail@AWS and other developer support SaaS tools
*   Diagnose and troubleshoot technical issues using various Javascript-based Browser tools, including account setup and web application configuration.
*   Ask customers/team members targeted questions to quickly understand the root of the problem
*   Track computer system issues through to resolution, within agreed time limits
*   Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
*   Provide prompt and accurate feedback to Tier 1 Support or customers directly
*   Refer to internal database or external resources to provide accurate tech solutions
*   Ensure all issues are properly logged
*   Prioritize and manage several open issues at one time, including managing conversations with assigned Tier 3 engineers where needed.
*   Document technical knowledge in the form of notes and manuals

**Competencies**

*   Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
*   Investigative/problem-solving skills- Demonstrates the ability to use the information and tools available to solve complicated problems and find solutions/workarounds where possible.
*   Intelligence - Learns quickly. Demonstrates the ability to absorb and understand new information and tasks.
*   Communication. Can communicate and work professionally and effectively with customers, other team members and colleagues from other departments. This includes _exemplary written and spoken English language skills_.
*   Independent and self-motivated. Can be held accountable for tasks and ongoing responsibilities with little supervision.
*   Empathy and patience - Responds to customers with compassion and seeks to understand their request/point of view.
*   Efficiency - Able to produce significant output with minimal wasted effort.
*   Honesty/integrity - Does not cut corners. Earns trust and maintains people’s confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
*   Organization and planning - Is capable of handling multiple tasks without dropping core responsibilities.
*   Persistence - Demonstrates tenacity and willingness to go the distance to get something done.
*   Resilient/calm under pressure - Maintains stable performance when under high pressure or stress.

**Requirements**

*   Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role using API calls for web applications via ‘curl’, POSTMAN, or similar tools.
*   Should also be familiar with database queries and analysing application logs along with use of LogDNA, Bugsnag, ScoutAPM, Cloudtrail@AWS, and other developer support SaaS tools
*   Hands-on experience with using various Javascript-based Browser tools as well as web application configuration. Also, familiar with Windows/Linux/Mac OS environments
*   Good understanding of computer systems, mobile devices and other tech products
*   Ability to diagnose and troubleshoot basic to mid-complexity technical issues
*   Excellent problem-solving and communication skills
*   Ability to provide step-by-step technical help, both written and verbal

**Nice to have:**

*   Previous experience with Jira and/or Salesforce
*   Previous experience with Metabase
*   BS degree in Information Technology, Computer Science or relevant field
*   Additional certification in Web Application support or troubleshooting is a plus

**Compensation & Benefits:**

*   Competitive salary.
*   35 days annual vacation.
*   Generous sick time and compassionate leave to support our team members’ health needs, and physical and mental well-being.
*   Flexible hours & remote work; while we fully support digital nomads,you must be able to align with your team’s predominant time zones.
*   A high-energy, collaborative, and supportive high-growth organization backed by some of Silicon Valley's top venture capital investors.
*   Two hours per week (paid) to spend learning anything you like related to your role, plus a budget to spend on learning materials (courses, books, conferences). We love education and we believe in nurturing your growth!
*   A promise to invest in your growth personally and professionally. Wherever you would like to go and whatever you would like to do, we will be there to support you.
*   Many additional perks!

**Equal Opportunity**

Accredible is Open and Inclusive. We welcome people of any gender identity or expression, race, skin color, ethnicity, age, size, nationality, sexual orientation, ability level, neurotype, religion, elder status, family structure, culture, subculture, political views, education level, identity, and self-identification. We welcome teachers, learners, activists, artists, dreamers, doers, ordinary people, extraordinary people, and everyone in between.

Accredible is the world’s leading digital credential platform, enabling education and training leaders to increase learner engagement and drive program growth. Over 2,300 organizations, including Google, IAPP, McGraw Hill, MIT, Skillsoft, Slack, and the University of Cambridge, rely on Accredible to manage and measure everything from issuing digital certificates and badges to visualizing learning pathways to spotlighting certified learners. Founded in 2013, Accredible has helped issue and verify over 125 million career-advancing credentials. To learn more, visit accredible.com.

Tier 2 Customer Support Representative

**About Us** LineIn provides remote call handling and triage services to a large number of GP practices across the UK. We are growing rapidly, and despite the challenges of remote working, we are a well supported, diverse and vibrant team. Our main aim is to support GP practices with the unprecedented demand in healthcare and to give patients greater access to their healthcare. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. We offer a full training program to all successful candidates to provide you with the necessary skills to assess the needs of the patients and to give the best possible care. **About You** LineIn are looking for experienced and hardworking individuals to provide primary care support to patients by answering a high level of inbound calls for multiple GP surgeries across the UK. You will be the first point of contact for patients, some of whom may be distressed, anxious, and at times aggravated and difficult. You will need a good listening ear and be able to reassure, and deal with patients professionally using effective communication skills while gathering essential patient information accurately and in a timely manner. You will be highly dedicated and committed to providing excellent customer service to our patients, and due to the high pressure and challenging nature of the role, remain composed and resilient at all times. You will need to be able to identify if a call is urgent and respond accordingly. With recent experience of working within healthcare and with using EMIS and/or SystmOne, you will accurately process patient calls using a patient triage tool that uses Artificial Intelligence (AI) to obtain accurate and relevant information which is then passed onto GP practice teams to be handled efficiently. **RequirementsKey Responsibilities**

*   Answer a large volume of inbound calls from patients whilst accurately recording all essential information on an online patient tool using AI with accuracy, precision and speed
*   Work a variety of shifts covering a 12 hour rota to ensure effective service delivery
*   Promote and encourage patients to use the online self help tool
*   Compliance and awareness of the Escalation Policy by identifying and highlighting red flags appropriately regarding medical emergencies and/or a vulnerable child or adult
*   Compliance and awareness of company policies and practices
*   Maintaining confidentiality at all times with particular reference to patient confidentiality and Data Protection Act
*   Advise the Duty Shift Leader of any problems and take appropriate action as directed
*   Contribute to the continuous improvement of service provision by communicating service user feedback to the Duty Shift Leader where appropriate
*   Deliver quality customer service with patience and empathy
*   Communicate effectively with other members of the LineIn team
*   To undertake and engage with personal development, education, training and meetings
*   To participate in own development, self-review and appraisal, identifying areas of need for personal development in order to meet with service requirements
*   To perform any other relevant duties that may be dictated by the changing needs of the service

**Knowledge & Experience**

*   At least 1 years call handling
*   At least 1 years patient facing experience within healthcare
*   At least 1 years recent experience of using EMIS OR SystmOne gained within the last 1 years
*   Knowledge of medical terms/and or anatomy
*   Experience of working with Google Workspace
*   Experience of working rotating shifts

**Skills And Capabilities**

*   Ability to communicate effectively: orally and aurally
*   Ability to work well and to contribute to the team within a remote environment
*   Fast typing and accurate data entry skills while simultaneously handling a patient call. Minimum 40 wpm
*   Maintain patient confidentiality at all times in compliance with Data Protection Legislation
*   Ability to work to defined policies, procedures, practice and instructions

**Behaviours and Characteristics**

*   Empathy and compassion
*   Resilience with the ability to remain calm whilst working under pressure
*   Cultural sensitivity
*   Commitment to providing a service that meets the demanding needs of the patients
*   Reliability and trustworthiness
*   Ability to work on own initiative
*   Demonstrates tact and diplomacy
*   Friendly and warm persona, wants to help and support others
*   Self motivated
*   Flexible and adaptable to the varying demands and changing circumstances and priorities of the services
*   Reliable - cares about attendance and punctuality
*   Demonstrates a positive and flexible approach in line with the changing nature of the service delivery model
*   Demonstrates commitment and recognition to the core values and beliefs of an employee of LineIn

**BenefitsPay & Benefits:**

*   £11.44ph rising to £12.21ph from 1 April 2025
*   £12.50ph following successful completion of probation period
*   Performance related bonus
*   20 days per year + bank holidays
*   Work from home tax relief
*   Allowance towards IT equipment

Latest Remote Jobs in
UK·Call Center

Business Development Manager (MOBILES)

Business Development Manager (MOBILES)

Customer Service Representative (German-speaking)

Customer Service Representative (German-speaking)

Customer Service Representative - Uncapped Commission

Customer Service Representative - Uncapped Commission

Work from home/Customer Experience Agent

Work from home/Customer Experience Agent

Telemarketing Executive - Remote

Telemarketing Executive - Remote

Tier 2 Customer Support Representative

Tier 2 Customer Support Representative

Patient Services Coordinator

Patient Services Coordinator

Latest Remote Jobs inUK·Call Center

Business Development Manager (MOBILES)

Business Development Manager (MOBILES)

Customer Service Representative (German-speaking)

Customer Service Representative (German-speaking)

Customer Service Representative - Uncapped Commission

Customer Service Representative - Uncapped Commission

Work from home/Customer Experience Agent

Work from home/Customer Experience Agent

Telemarketing Executive - Remote

Telemarketing Executive - Remote

Tier 2 Customer Support Representative

Tier 2 Customer Support Representative

Patient Services Coordinator

Patient Services Coordinator

Latest Remote Jobs in
UK·Call Center