CMS Content Editor Analyst

Omega CRM Consulting is looking for a CMS Content Editor Analyst that would like to collaborate with one of the top global pharmaceutical companies.Main tasks

Content Management

• Create, edit, and publish content using Drupal CMS across multiple corporate websites.

• Ensure content aligns with brand guidelines, SEO best practices, accessibility standards, and legal/compliance requirements.

• Manage metadata, tags, and URL structures to optimize content discoverability.

• Monitor published content for accuracy, broken links, and expiration dates.

• Collaborate with business stakeholders from different geographical markets to understand content needs and priorities.

Global Communication & Collaboration

• Liaise with cross-functional teams across various time zones and cultures.

• Gather requirements from regional teams and adapt content strategies accordingly.

• Work closely with marketing teams and external design agencies to validate and implement content assets.

Documentation & Training

• Develop and maintain comprehensive documentation on Drupal tasks, workflows, and publishing best practices.

• Provide training and support to team members and stakeholders to ensure efficient content management.

Web Development & Technical Support

• Understand fundamental web development concepts (HTML, CSS).

• Collaborate with IT and QA teams to troubleshoot technical issues related to content.

• Manage content lifecycle including updates, maintenance, and enhancements.

Project Management Tools

• Utilize Jira and Confluence for task tracking, documentation, and collaboration.

• Support MLR (Medical, Legal, Regulatory) review processes through integration with Veeva Vault or similar systems.

Experience & Skills

• Bachelor’s degree in Communications, Marketing, Computer Science, or related field.

• 3–5 years of experience in web content management, preferably using Drupal CMS.

• Proficiency in Drupal (content types, views, taxonomy, workflows).

• Knowledge of SEO principles and best practices.

• Basic understanding of HTML/CSS and web development concepts.

• Experience with Jira and Confluence is a plus.

• Excellent written and verbal communication skills.

• Ability to build strong relationships with internal stakeholders and external partners.

• Strong attention to detail and ability to manage multiple content streams simultaneously.

• Analytical mindset with experience using content performance tools and reports.

• Experience working in regulated environments and with MLR review processes.

• Ability to work independently and proactively in a fast-paced, global environment

What do We offer

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.