Remote: Contract Coordinator

IntePros is seeking seeking a detail-oriented and organized Contract Coordinator to join our global healthcare client team. This role is responsible for accurately entering membership information into the contract management database, analyzing data, and maintaining efficient account setup processes. No prior experience required—training will be provided on internal systems and processes. Key Responsibilities

• Accurately enter membership data into the contract management database in a timely manner.
• Perform in-depth analysis of membership information and account setups.
• Serve as the primary contact for national sales inquiries and maintain detailed data logs.
• Establish and maintain accurate and timely setup of new accounts within the financial system.
• Develop and utilize customer account setup reports for analysis.
• Collaborate with distribution centers and regional customer maintenance teams to troubleshoot and resolve membership issues.
• Analyze late customer setups, identify root causes, and implement effective resolutions.
• Ensure compliance with audit practices by implementing robust processes.
• Perform additional duties as assigned.

Qualifications

• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service orientation with the ability to provide exceptional support.
• Ability to multi-task and manage large volumes of emails effectively.
• Analytical skills to evaluate data and make sound decisions quickly.
• Resourcefulness in recommending and implementing process improvements.
• Strong problem-solving skills and the ability to handle complex tasks efficiently.
• Capability to work independently and collaboratively in a team environment.