Sr. Client Partner / Hospitality Sector

About the Company:

Globant is a leading digital transformation company, blending innovation, technology, and creativity to empower organizations across industries. We are committed to creating tailored solutions that help our clients excel in an ever-evolving digital landscape.

About the Role:

Globant is seeking an experiences Sr. Client Partner to manage some of our Hospitality clients. As a Senior Client Partner, you will play a critical role in driving sales growth, managing client relationships, and delivering exceptional customer satisfaction. This position requires a strategic thinker with excellent communication skills, a proven sales track record, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

• Client Relationship Management: Develop and implement strategies to maximize sales opportunities and manage all aspects of client relations. Strategically advance customer relations to ensure high levels of satisfaction and retention, while identifying up-selling opportunities.
• Sales Process Management: Manage the entire sales process, including lead qualification, pre-sales activities such as demos, and contract completion. Develop, negotiate, and close long-term agreements with accounts in your assigned territory. Create and negotiate complex quotes, RFIs/RFPs, and contracts, leading sales negotiations at the decision-making level.
• Business Development: Develop new opportunities through networking, cold calling, and other lead generation techniques. Manage the sales cycle, including lead qualification, arranging and delivering presentations, and closing sales.
• Collaboration and Delivery: Globant works in teams: Business, Delivery and Technology. As such you will work closely with tech and delivery leaders as well as onsite and offshore development teams to ensure smooth delivery and high customer satisfaction. Mobilize internal resources to deliver solutions on time and beyond client expectations.
• Executive-Level Engagement: Handle executive-level calls, developing solutions tailored to clients' needs. Deliver compelling software demonstrations to both technical and non-technical executives.
• Reporting and Insights: Report account activity, opportunity status, and other relevant details to support organizational decision-making.

Qualifications:

• Proven ability to develop, negotiate, and manage clients with potential revenue of $50M/year.
• Strong understanding of RFIs/RFPs, contract creation, and strategic sales negotiation.
• Experience in identifying and leveraging up-sell opportunities.
• Ability to work independently and collaboratively in a dynamic, team-oriented environment.
• Exceptional communication, presentation, and analytical skills.
• Comfortable presenting technical and business concepts to diverse audiences, including executives.

What We Offer:

• A collaborative culture fostering innovation and professional growth.
• Opportunities to work on high-impact projects with globally recognized brands.
• Competitive compensation and benefits package.
• Flexible work environment with opportunities to shape the future of digital transformation.