Erika4Travel logo

Cruise Guest Services Specialist

Erika4Travel
Department:Customer Service
Type:REMOTE
Remote Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$70,000
Skills:
CUSTOMER SERVICECOMMUNICATIONONLINE RESERVATION SYSTEMSCOMPUTER LITERACYATTENTION TO DETAILORGANIZATIONAL
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Job Description

Posted on: December 26, 2024

Are you passionate about delivering exceptional customer service and creating memorable travel experiences? Join our team as a Cruise Guest Services Specialist and help clients set sail on their dream vacations! Key Responsibilities:

  • Provide personalized assistance to clients in selecting and booking cruise packages tailored to their preferences
  • Offer expert knowledge about cruise lines, destinations, and onboard experiences
  • Address client inquiries and resolve concerns promptly to ensure a smooth booking process
  • Manage reservations, process payments, and handle itinerary adjustments as needed
  • Stay informed about the latest cruise deals, promotions, and perks to provide the best value to clients

What We Offer:

  • No Experience Required: Comprehensive training and ongoing support to ensure your success
  • Flexible Work Schedule: Work part-time or full-time on your terms
  • Generous Compensation: Enjoy commissions and bonuses for every successful booking
  • Exclusive Travel Perks: Access discounted cruise rates and other travel benefits
  • Professional Tools Provided: Receive a maintained website, certification, and advanced booking software
  • Be Part of a Winning Team: Collaborate with an award-winning travel group known for exceptional service

If you’re ready to bring smiles to travelers’ faces and help them create unforgettable memories, we want you on our team! Benefits:

  • Remote Work: Enjoy the flexibility of working remotely from any location
  • Professional Growth: Opportunity to develop expertise in cruise reservations and travel coordination
  • Impact: Contribute to creating memorable travel experiences and responsible travel practices
  • Supportive Environment: Join a passionate team dedicated to exceptional client satisfaction

Qualifications:

  • Proven experience as a cruise reservationist, travel agent, or in a similar customer service role
  • Excellent communication skills, both verbal and written
  • Proficiency in online reservation systems and general computer literacy
  • Strong attention to detail and organizational skills
  • Passion for travel and providing exceptional customer service

If you're passionate about helping clients embark on unforgettable cruise adventures and eager to work in a flexible, remote environment, we encourage you to apply. Join us and be part of a team dedicated to creating extraordinary travel experiences. Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information. Powered by JazzHR 10FnQtKbjJ

Originally posted on LinkedIn

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