TheHouseofMercier logo

Call Center Agent - No Experience Needed - Work From Home

TheHouseofMercier
Department:React Developer
Type:REMOTE
Remote Region:UK
Location:United Kingdom
Experience:Entry level
Estimated Salary:£20,000 - £25,000
Skills:
CUSTOMER SERVICEVERBAL COMMUNICATIONORGANIZATIONALTIME MANAGEMENTATTENTION TO DETAIL
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Job Description

Posted on: December 17, 2024

The House of Mercier is pleased to offer a fantastic opportunity for a Call Center Agent with no prior experience necessary, perfect for individuals looking to kickstart their career while working from home. This role is ideal for those who have a passion for helping others and are eager to learn. You will receive thorough training and ongoing support to ensure your success in delivering top-notch customer service. If you are motivated, friendly, and ready to make a difference, we invite you to join our team! Responsibilities

  • Engage with customers over the phone to assist with inquiries and provide information about our products and services
  • Deliver exceptional customer service by actively listening to customer needs and offering appropriate solutions
  • Document customer interactions accurately in our database for future reference
  • Participate in training sessions to enhance product knowledge and customer service skills
  • Collaborate with team members to resolve customer issues and improve service quality
  • Maintain a positive attitude and professionalism while managing calls
  • Contribute to team goals and help create a supportive remote work environment

Requirements

  • No prior experience in a call center or customer service role is needed; we will provide full training
  • Fluency in English is required; additional languages are a plus
  • Strong verbal communication skills and a friendly demeanor
  • A commitment to providing excellent customer service
  • Ability to work independently and manage your time effectively in a remote setting
  • Strong organizational skills and attention to detail
  • Must have access to a reliable internet connection and a quiet workspace

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks
Originally posted on LinkedIn

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