Application Support Specialist

Tardis group are currently looking for a fully remote application support specialist with strong experience in dynamics support.

EXPERIENCE NEEDED

Support L1/L2 helpdesk across Dynamics 365, Basware, Cognos and Concur:

• Maintaining logins and user access across our platforms

• Support in the troubleshooting of issues within the platform

• Updating user data regarding employee moves

• Managing financial hierarchies and categories for reporting purposes

• Vetting the current system, ensuring all data is valid

• Supporting the team in new initiatives during discovery, analysis and testing

• Escalating to 3rd party vendors to address more complex issues