For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Orange Logic Platform. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions, securing and organizing their assets. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.

**What you can expect in your role:**

*   Assists clients in translating their specific requirements into functional workflows.
*   Troubleshoots software-related problems that occur in client environments.
*   Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
*   Serves as a client advocate, seeking to provide white-glove service and solutions.
*   Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
*   Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
*   Performs client training in both general functionality and client-specific customizations.

**You are:**

*   Obtained a bachelor's degree, preferably in STEM
*   Highly technical, experience developing custom integrations between software platforms
*   Experience implementing enterprise software.
*   Expert knowledge of and experience with Digital Asset Management systems is preferred
*   Excellent verbal and written communication skills.
*   Excellent interpersonal, negotiation, and conflict resolution skills.
*   Positive attitude, with a genuine enthusiasm for proactively solving problems.
*   Technically curious and eager to understand how complex systems work.
*   Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
*   Analytical thinker who can translate complex business needs into feasible solutions

**Perks of joining the team:**

*   Competitive compensation
*   Remote Work Environment

**How to get started:**

Do you have experience implementing enterprise systems? If you want to help us revolutionize how the world’s leading companies operate, we’d like to hear from you! Apply today!

‍

_By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal._

_Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees._

Implementation Specialist I

**Industrial Account Manager – Join a Market Leader!**

Are you a commercially savvy **Account Manager** with a technical edge and a passion for building lasting B2B relationships? Do you thrive in a **dynamic, fast-paced industrial sales** environment? If so, we have an exciting opportunity for you!

🔹 **Role:** Industrial Account Manager

📍 **Location:** Home-based (UK-wide travel – 80%)

📈 **Industry:** Industrial Bakery, Food Ingredients

**Why apply?**

✅ Work with a leading supplier of high-quality ingredients to the industrial bakery sector.

✅ Manage and grow key accounts while identifying new commercial opportunities.

✅ Collaborate with cross-functional teams, from technical support to engineering and R&D.

✅ Enjoy the autonomy to drive strategy, influence product innovation, and build strong partnerships.

✅ Competitive package and career growth in a thriving industry.

**What You’ll Be Doing:**

✔️ Driving sales and maintaining long-term customer partnerships.

✔️ Providing **technical insights** and **product-driven solutions** to meet client needs.

✔️ Supporting business strategy by identifying trends and leveraging market opportunities.

✔️ Managing customer relationships across the supply chain – NPD, purchasing, production...

✔️ Engaging with internal teams to enhance service, forecasting, and product development.

**What You’ll Bring:**

🔹 Proven **B2B account management experience** – ideally within **industrial baking** or food ingredients.

🔹 Strong **commercial acumen** and ability to navigate complex markets.

🔹 A self-motivated, results-driven mindset with **excellent relationship-building skills**.

🔹 Technical knowledge of **plant bread bakeries** (pizza, flatbreads, tortillas, rolls, enriched doughs – a plus!).

🔹 Ability to work independently, manage projects, and multitask effectively.

If you're ready to make a real impact in a high-growth, technically driven sales environment, we want to hear from you!

📩 Apply today or message me to learn more.

# HiringScienceJobs #AccountManager #FoodIngredients #IndustrialBakery #B2BSales

Key Account Manager

**SOC Analyst - SC ClearedRemote first - Shift work included£535 Inside IR35 - 6 months**

Currently working with a leading national security and defence consultancy who are in search of an SC Cleared SOC Analyst.

Key Requirements:

*   Focused on defensive activity alerts
*   Analyse potential security incident (as happening) Line of attack
*   Exploitation vulnerability of systems, software and platform etc.
*   Experience with life cycle incidents management processes.
*   Product Team engagement to suggest product improvement (SIEM Improvement).
*   Remediation Activity (Security incident resolution)
*   Familiarity of alert and incident process
*   Support security and threat resolutions
*   SIEM (Tooling) - Security Incident Events Management, looking at SOC tools and alerts

**MUST HAVE ACTIVE UK SECURITY CLEARANCE**

To hear more about the SOC Analyst opportunity, get in touch with Connor Smyth at Anson McCade

SOC Analyst

**This is a fully remote opportunity.**

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

**Position Overview**

As a Named Support Representative, you will work closely with our customers, build relationships with them, and help them achieve their technical goals and overcome technical challenges. You will partner closely with our Customer Success and Technical Support teams and work internally with Engineering and other teams as needed to ensure your customers' technical needs are fully taken care of. The role requires customer-facing skills, technical knowledge, and the ability to manage projects as needed.

You will work with 3-5 large enterprise-level accounts.

General experience level: 3-5 years technical support experience

**Job Responsibilities**

*   Work with customer accounts assigned to you. This will include hosting pre-scheduled and ad-hoc calls to review tickets and discuss projects pertaining to their Agiloft system.
*   Work as a conduit between the customer and internal Agiloft teams. These teams include CSM (Customer Success Manager), Support Leadership, Engineering Leadership, Implementation, and other internal teams as needed to escalate and aid in investigations as needed, to provide timely resolutions
*   Manage customer communications for assigned accounts via tickets and email as needed.
*   Collaborate with Agiloft engineering and leadership teams as needed to resolve escalations for cases from your assigned accounts
*   Proactively take ownership of high-priority and escalated cases from assigned accounts and help with lower-priority tickets assigned to other support agents.
*   Maintain knowledge of your accounts and their internal teams, key contacts, and main workflows to help us understand how we can provide a better support experience and resolve their tickets more efficiently.
*   Conduct weekly meetings with accounts to discuss projects, tickets, news as applicable. Frequency can be adjusted to suit client's needs.
*   Participate in Quarterly Business Reviews as a key technical contributor. During these QBRs you will review open cases from each account, collect feedback, and review all case stats of each account with main contacts.
*   In addition to named account tickets, work additional tickets as available with a focus on helping support maintain SLAs and ticket expectations
*   Additional tasks may include other duties outside of your assigned customers but related to customer experience including continual improvement projects, support maintenance tasks, participating in internal meetings as applicable, and participation in Agiloft Community.
*   Other duties as assigned

**Required Qualifications**

*   Knowledge of internal Agiloft implementations and integrations such as Docusign, Active directory, LDAP, SSO, APIs
*   Proficiency with the Agiloft product upgrade process
*   1-2 years TSR1 experience
*   Excellent written and verbal communication skills
*   Ability to de-escalate tense customer situations
*   Understanding of Agiloft’s internal teams and ability to build relationships to them

**Preferred Qualifications**

*   Industry standard certifications (ITIL, CompTIA A+, AWS, Agiloft certifications)
*   Project Management experience
*   1-2 years TS2 experience
*   One or more areas of subject matter expertise for which you can offer assistance to the larger support team in

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

Named Support Representative

**Job Title:** New Business Account Executive - Contact Centre Solutions

**Salary:** £60,000 - £100,000 basic (dependent on experience)

**OTE:** 110% of basic salary (e.g., £60k + £66k or £100k + £110k)

**Benefits:** Group Life and Income Protection, Company Healthcare Scheme, 25 days holiday + bank holidays

**Location:** Home-based with bi-annual company gatherings in Bristol

**About the Role**

We are partnering with a dynamic and growing team of experts in Enterprise Communications and Contact Centre solutions to find a driven and consultative CCaaS New Business Consultant. This role offers the opportunity to join a business that specialises in helping clients migrate their communications and contact centre infrastructure to the Cloud, with a strong focus on delivering tailored solutions.

The company has over a decade of experience and is recognised as a leading partner in its field, with a reputation for excellent presales support and strong vendor relationships. They pride themselves on fostering a collaborative and flexible work environment, with no set office days and bi-annual company events in Bristol.

**Key Responsibilities**

*   **New Business Development**: Identify, approach, and secure new clients within a wide range of industries, targeting opportunities for Enterprise Communications and Contact Centre solutions.
*   **Consultative Selling**: Leverage a solutions-focused sales approach to understand customer needs, identify challenges, and provide tailored, comprehensive solutions.
*   **Vendor and Partner Collaboration**: Utilize partnerships with top-tier vendors to offer a diverse range of tools and services to clients.
*   **Team Collaboration**: Work closely with a skilled presales team to deliver high-quality proposals and presentations.
*   **Opportunity Management**: Maintain an in-depth understanding of the market, spotting opportunities and delivering innovative solutions.

**Ideal Candidate Profile**

*   **Proven Sales Experience**: A background in solutions or consultative selling, particularly in Enterprise Communications, Contact Centre, or related technology fields.
*   **Technical Understanding**: Ability to understand technical solutions and articulate their value to clients effectively.
*   **Self-starter**: A motivated individual who thrives in a new business development environment and can work independently.
*   **Customer-Centric Approach**: Strong ability to understand customer challenges and present compelling solutions.
*   **Team Player**: Comfortable collaborating with presales and technical teams to deliver tailored client solutions.

**What Sets This Opportunity Apart?**

*   **Exceptional Presales Support**: The sales team is backed by a highly skilled presales team, enhancing your ability to deliver exceptional results.
*   **Top Vendor Partnerships**: Partnerships with industry leaders, enabling the delivery of robust, multi-vendor solutions.
*   **Flexibility**: Fully remote role with no mandatory office days and engaging in bi-annual team events.
*   **Reputation for Excellence**: The company is a recognised leader, consistently outperforming larger competitors in their field.

**Key Highlights from the Business**

*   They target UK/I head offices but also work on global projects across regions such as the US, APAC, and Europe.
*   They cater to a variety of industries, excluding a strict vertical focus, with a specialised approach to the public sector.
*   Sales cycles and deal sizes vary, with a sweet spot in the range of 50-500 seats, often expanding to larger deals with multiple vendors.

If you’re a driven, consultative solutions seller looking for an exciting opportunity to join a thriving business, we’d love to hear from you. Apply now to learn more!

CCaaS New Business Account Executive

This is an opportunity to kickstart your career by joining Canonical. If you have a passion for technology and Linux, and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical. The role of a Linux Desktop Support Engineer at Canonical You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. You will be the main technical engineering asset for the office, acting as a focal resource for the office staff. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness to juggle between office, in-person support, and remote support case management. You will also need to set time aside to learn about our new products and technologies, as well as become familiar with the office technical stacks, and evolve as a professional. You will participate in various training sessions, team gatherings, and company events. What your day will look like Your day to day duties will include:

*   Work from our new, state of the art London, UK office and provide technical support for employees.
*   Familiarize with and own the technical infrastructure supporting the office and the stack supporting events and customer demos.
*   Provide technical onboarding support for new employees.
*   Provide technical and infrastructure support during office events.
*   Provide and maintain security monitoring for employees.
*   Be available to take ownership of new cases via telephone, email, and web
*   Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
*   Contribute your findings to a common knowledge base and keep it up to date
*   Maintain regular communication and information exchange with the rest of the team, locally and remotely
*   Identify and suggest any opportunities to provide a better service

What we are looking for in you

*   Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
*   Experience in a Linux based environment gained through university subjects or work experience
*   Desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
*   Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
*   Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines with multiple operating systems and troubleshooting to recover broken installations
*   Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
*   Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
*   Excellent written and verbal English communication skills

**Additional Skills That You Might Also Bring**

*   Some knowledge of programming (bash, Perl, Ruby, Javascript, C or C++, Go)
*   Basic troubleshooting of Mac and Windows operating systems.
*   Experience supporting virtualized environments (KVM, OpenStack, Virtual Box, VMWare)
*   Experience with containers (LXD/LXC, Docker, Kubernetes)
*   Experience with network troubleshooting
*   Experience with AV event support, streaming and recording
*   Customer support experience

What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

*   Fully remote working environment - we've been working remotely since 2004!
*   Personal learning and development budget of 2,000USD per annum
*   Annual compensation review
*   Recognition rewards
*   Annual holiday leave
*   Parental Leave
*   Employee Assistance Programme
*   Opportunity to travel to new locations to meet colleagues at 'sprints'
*   Priority Pass for travel and travel upgrades for long haul company events

**About Canonical** Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #Stack

Linux Desktop Support Associate (London UK office)

My client is one of UK's hottest Cyber Security start-ups who have an ever growing, global client base. They are looking to bring on board a highly motivated, client facing Analyst to help support their growing customer base.

Key Requirements:

*   Ideally experience in Cyber Security, or hold a recent Cyber/Computer Science degree from a Russell Group university or equivalent university.
*   Excellent communication skills.
*   Strong work ethic that can be evidenced.

To apply, please attach an up to date CV.

_\*We are happy to consider 2024 graduates who have completed internships or projects demonstrating a strong passion for cybersecurity and networking!_

_Please note that this position will not be able to provide visa sponsorship._

Cyber Security Analyst - UK-based - Cyber Security Start-Up

Cyber Security Analyst

**About the Role:**

We are looking for an experienced, customer-focused 2nd Line Support Engineer to join our clients IT team. You will be responsible for providing advanced technical support, focusing on Microsoft-centric environments, troubleshooting complex IT issues, and ensuring the smooth operation of IT systems.

**Key Responsibilities:**

\- Diagnose and troubleshoot hardware, software, and network connectivity problems.

\- Resolve technical issues efficiently and escalate complex problems to the appropriate IT personnel when necessary.

\- Assist with software installations, upgrades, and patch management, including Microsoft Office and antivirus software.

\- Manage user accounts, email accounts, and access permissions in Active Directory, Office 365, Group Policies and other relevant systems.

\- Maintain detailed documentation of support tickets, troubleshooting steps, and resolutions in the help-desk system.

\- Monitoring and enforcing cyber security policies, including user access controls and data protection.

\- Managing day-today operational tasks independently from home.

**Required Skills & Experience:**

\- At least 5 years of experience in an IT support role.

\- Strong knowledge of Microsoft 365 suite (teams, SharePoint, OneDrive, Exchange Online)

\- Experience of Azure Cloud Services (Azure AD, Azure Backup)

\- Ability to support remote users, and Mac & Windows environments.

\- Excellent problem-solving skills with a detail-oriented mindset.

\- Excellent communication skills and clear documentation practices.

\- A customer service-oriented approach to IT support.

My client welcomes applications from proactive, customer-focused Engineers, looking for their

next challenge in a thriving IT environment.

If you’re ready to take the next step in your IT Engineer career, apply today!

Latest Remote Jobs inUK·Technical Support

Implementation Specialist I

Implementation Specialist I

Key Account Manager

Key Account Manager

SOC Analyst

SOC Analyst

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Named Support Representative

CCaaS New Business Account Executive

CCaaS New Business Account Executive

Linux Desktop Support Associate (London UK office)

Linux Desktop Support Associate (London UK office)

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Cyber Security Analyst

2nd Line Support Engineer

2nd Line Support Engineer

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