**Turn Your Passion for Travel into a Thriving Career!** Have you ever envisioned a career where you set your own schedule, work from anywhere, and explore the world—all while earning top-tier commissions? We are building a team of travel professionals who are ready to break free from the traditional 9-to-5 and turn their love for travel into a rewarding business. By obtaining your **Travel Agent Certification**, you’ll gain the tools and resources to create unforgettable travel experiences for clients while enjoying the flexibility to work full-time or part-time on your own terms. Whether you specialize in luxury accommodations, cruise packages, theme park vacations, or group getaways, your expertise will help others craft their dream trips. If you're the go-to person among your friends and family for travel recommendations, now is the perfect time to take that passion to the next level. **Start booking destination weddings, milestone cruises, celebratory getaways, and family vacations—all while working remotely and creating financial freedom.Ready to start your adventure?** Apply now and begin building your own travel business: **Apply Here** Turn your love for travel into a thriving career, make a lasting impact on travelers worldwide, and start living life on your own terms. **Let’s make dreams come true—starting with yours!** Powered by JazzHR RbkV5okL71

Client Services Representative

**Job Description** Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced. **Position Overview** The Virtual Health Clinician is responsible for providing clinical support and customer service to our client’s consumers via inbound and outbound phone contact, video call solutions, mobile applications and digital channels. They will utilise multiple platforms to manage customer information, assess clinical presentation, provide health information to consumers and communicate with other health services. As a Virtual Health Clinician, you will conduct health interviews and assessments, whilst adhering to a strict scope of practice defined by Aspen Medical, the client and professional regulatory bodies. You are people-orientated and will be responsible for assessing and fulfilling consumer needs by applying clinical knowledge, empathy, professionalism and outstanding communication skills. **Working from home you will be responsible for:**

*   Assessing and triaging callers from across Australia and directing them to where their health care needs can be best met
*   Actively listening to extract vital information
*   Recording health information using telephony system database
*   Providing advice on treatment next steps in conjunction with clinical pathway database
*   Facilitating referrals or transfer of calls to alternate service providers

**Job Type:** Part-time **Hours:** 3:00 PM - 9:00AM **Key Outcomes**

*   Demonstrates a commitment to Aspen Medical’s Customer Service expectations
*   Takes ownership of all consumer contact and follows process and procedures to resolution
*   Applies clinical judgement within the scope of practice of professional qualifications to provide safe healthcare
*   Documents all interactions aligned to applicable standards, guidelines and work instructions
*   Understands the role is part of a Contact Centre with performance and customer satisfaction targets to be achieved as specified by the client’s contractual agreement with Aspen Medical
*   Works within Clinical Governance Frameworks escalates when required
*   Ensures protection of personal information in accordance with privacy and consent policies and procedures
*   Actively engages in and supports continuous improvement process by participating in team meetings, training and quality activities
*   Adheres to all work health and safety standards and requirements and reports any identified risks

**Primary Duties And Responsibilities**

*   Promote ethical behaviour and alignment with Aspen Medical’s Social Purpose and B Corp principles
*   Utilise sound medical knowledge and approved medical articles and databases to assess patient's symptoms and recommend suitable outcomes
*   Demonstrate strong written and verbal communication skills
*   Apply active listening and respond in a calm and professional manner to provide the best care and outcomes for all consumers and health care professionals
*   Employ clinically safe critical thinking and problem-solving skills to find relevant and accurate solutions for consumers, including referral to other services
*   Utilise computer skills and technological literacy to perform all duties using internal and external software platforms
*   Endeavor to meet Virtual Health Quality standards.
*   Consistently meet Virtual Health reliability and operational readiness expectations.
*   Participate constructively in Virtual Health Quality improvement activities when required; including, but not limited to, training, simulation sessions, performance discussions.

**Skills, Qualification and Competencies:Essential:**

*   Have at least 3 years clinical experience as a Registered Nurse in either an acute or primary health setting, consistently undertaking clinical assessments.
*   Have a home office set up that includes reliable internet and phone signal, and the ability to receive uninterrupted calls for the entirety of the shift.
*   Registered Nurse with current AHPRA registration in good standing without sanctions or restrictions
*   Bachelor of Nursing or equivalent
*   Excellent communication skills
*   Meets English language skills as per professional registration body standard (written and verbal)
*   Working knowledge of Microsoft Office Suite (Excel and Teams essential)
*   Capable of navigating information technology devices and platforms

**Desired:**

*   Varied nursing experience with substantial patient-centred care
*   Previous telehealth experience including knowledge of Contact Centre KPIs and metrics

**Apply Today!** If you have any questions, please contact: Andrian Publico – Culture and Performance Support Officer We are an equal opportunity employer and actively encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veteran backgrounds, and people living with disabilities (both seen and unseen). _We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander people and those from diverse cultural backgrounds. We are a veteran-owned business and we encourage ADF veterans with appropriate skills and experience to apply._

Virtual Health Clinician - Registered Nurses

**SOC Security Analyst IIILocation: Remote in Sydney, AustraliaThe shift will be Monday – Friday, 8 AM – 5 PM AEDT, with on-call duties rotating every second weekend.**

BlueVoyant is looking for Security Operations Center (SOC) Security Analyst III to help our global customers manage their IT security. You will be part of a fast-paced team that helps customers to reduce the impact of security incidents and ensures that critical business operations continue unhindered.

**Summary**

BlueVoyant is looking for Security Operations Center (SOC) Analysts to defend our global customers from the constant fight against adversaries. You will be part of a fast-paced team that helps spot, defend, and remediate adversary activity to reduce the impact and dwell time of security incidents.

As a Senior analyst, you are the ultimate technical expert and escalation point for analysts on your team. Your significant expertise in modern attacks, analysis of intrusion data, and knowledge of attack remediation ensures that attacks against our clients are handled with urgency, accuracy, and effective communication. You are the mentor for junior analysts, the trusted voice of customers, and the bane of adversaries. The experience you bring to the role provides a front-row voice to technology strategy, process improvements, and an advocate for analysts around the world.

**Key Responsibilities**

As a Senior analyst the safety and security of your clients is your ultimate motivator and responsibility. You will handle active intrusions and escalations from junior analysts, and you know how to dive into client systems and logs to find attacker activity while tracing a labyrinth of domain registrations and ripping apart malware. When you say “it’s bad” everyone jumps into action.

Beyond technical expertise, you understand that the burden of proof is on you and requires excellent documentation and communication. Clients are not left with more questions than they started with when they read your reports and know exactly what actions they need to take to kick bad guys to the curb.

*   Monitor and analyze security events and alerts from multiple sources, including SIEM logs, endpoint logs, and EDR telemetry
*   Research indicators and activities to determine reputation and suspicious attributes
*   Perform analysis of malware, attacker network infrastructure, and forensic artifacts
*   Execute complex investigations and handle incident declaration
*   Perform live response analysis of compromised endpoints
*   Hunt for suspicious activity based on anomalous activity and curated intelligence
*   Participate in the response, investigation, and resolution of security incidents.
*   Provide incident investigation, handling, response, and incident documentation
*   Engage and assist the BlueVoyant Incident Response teams for active intrusions
*   Ensure events are properly identified, analyzed, and escalated to incidents.
*   Assist in the advancement of security policies, procedures, and automation
*   Serve as the technical escalation point and mentor for lower-level analysts
*   Regularly communicate with clients to inform them of incidents and aid in remediation
*   Identification and tuning of false-positive or benign detections
*   Perform peer review and QA of junior analyst investigations
*   Support Customer Success team with client engagements when required

**Basic Qualifications**

*   **People Skills:**
*   Ability to handle high pressure situations in a productive and professional manner.
*   Ability to work directly with customers to understand requirements for and feedback on security services
*   Advanced written and verbal communication skills and the ability to present complex technical topics in clear and easy-to-understand language
*   Strong teamwork and interpersonal skills, including the ability to work effectively with a globally distributed team

*   **Tech Skills:**
*   Knowledge and experience with SIEM solutions, Cloud App Security tools, and EDR
*   Advanced knowledge and understanding of network protocols and network telemetry
*   Forensic artifact and analysis knowledge of Windows and Unix systems
*   Expertise in Endpoint, Web, and Authentication log analysis
*   Experience with SIEM/EDR detection creation
*   Experience in responding to modern authentication attacks against AD, Entra, OATH, etc.
*   Expert knowledge of common attack paths, including LOLbin use, common adversary tools, business email compromises, AiTM attacks, including identification and response
*   Strong knowledge of the following:
*   SIEM workflows (preferably Sentinel and Splunk)
*   Modern authentication systems and attacks SSO, OATH, Entra, etc.
*   Malware Detection, to include dynamic and light static analysis
*   Network Monitoring metadata (web logs, firewall logs, WAF/IDS)
*   Email Security and common business email compromise attacks
*   Windows and Unix forensic artifacts (i.e., registry analysis, wtmp/btmp)
*   Windows PE and Maldoc analysis
*   Remote access solutions (both legitimate and inherently malicious)
*   Lateral movement methodologies and tools for Windows & Unix-based Oses
*   O365 attack paths, common attacker methodologies, and analysis
*   Network metadata analysis and knowledge of commonly abused protocols
*   Expert knowledge of credential harvesting tools and methodologies
*   Experience countering ransomware threat actors / operations preferred

**Preferred Qualifications**

*   Experience intrusion analysis / incident response, digital forensics, penetration testing, or related areas
*   5+ years of hands-on SOC/TOC/NOC experience
*   GIAC certification(s) strongly preferred. CISSP, Security +, Network +, CEH, RHCA, RHCE, MCSA, MCP, or MCSE preferred
*   Familiarity with technologies such as Sentinel, Splunk, Microsoft Defender suites, Crowdstrike Falcon, SentinelOne
*   Familiarity with GPO, Landesk, or other IT Infrastructure tools
*   Understanding and/or experience with one or more of the following programming languages: JavaScript, Python, Lua, Ruby, GoLang, Rust

**Education**

*   Minimum bachelor's degree in information security, Computer Science, or other IT-related field or equivalent experience

**About BlueVoyant**

At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability!

Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies.

Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America.

All employees must be authorized to work in Australia. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

SOC Security Analyst III

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their accounts are resolved promptly. You will use your system knowledge and commitment to delivering an exceptional customer experience to solve problems for our users but advocate for our brand. This remote role reports to a Customer Support Team Lead in Australia. Your first two weeks at Squarespace will include mandatory virtual training from April 8, through April 18, 2025. Candidates must currently live within New South Wales Australia. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. You'll Get To…

*   Respond to customer-submitted live chats and emails in a timely manner
*   Queue-based, typing work will account for approximately 90% of the role.
*   Live Chat is our primary channel of support in this role.
*   Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
*   Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
*   Stay up to date on new product features and improvements
*   Identify isolated customer experiences and escalate important issues.

Who We're Looking For

*   Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
*   1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
*   Currently live in New South Wales Australia
*   Expertise with written communication and the ability to spot spelling and grammar errors.
*   Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
*   Capability of prioritizing competing requests.
*   Familiarity with the Squarespace platform.
*   Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

*   SQSP paid Group Life and Income Protection Benefits
*   16 weeks fully paid Parental Leave (birth and non-birth)
*   Global Employee Assistance Program
*   Fertility and adoption benefits
*   Headspace mindfulness app subscription
*   Flexible paid time off
*   All statutory leaves, as required
*   Education reimbursements
*   6 Global Employee Resource Groups (ERGs)

**About Squarespace** Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. **Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.**

Customer Support Associate (Remote)

Overview: We are seeking a dedicated and professional Customer Service Representative to join our growing team in the travel industry. As a remote team member, you will be the first point of contact for our clients, providing exceptional support and ensuring their travel experiences are seamless and memorable. If you are passionate about customer service, enjoy solving problems, and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities:

*   Client Support: Serve as the primary point of contact for clients, answering inquiries via phone, email, and chat in a timely and professional manner
*   Travel Solutions: Assist clients in planning and managing their travel needs, including booking flights, accommodations, tours, and other travel-related services
*   Issue Resolution: Address and resolve customer concerns, changes, or issues related to travel bookings with empathy and efficiency
*   Product Knowledge: Stay up-to-date on travel industry trends, promotions, and policies to provide accurate and relevant information to clients
*   Documentation: Maintain detailed records of customer interactions, transactions, and correspondence in our CRM system
*   Collaboration: Work closely with the sales and operations teams to ensure customer satisfaction and the smooth execution of travel itineraries
*   Upselling Opportunities: Identify opportunities to recommend additional services or upgrades to enhance the customer experience

Qualifications:

*   Proven experience in customer service, preferably in the travel or hospitality industry
*   Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally
*   Excellent problem-solving skills and a customer-first mindset
*   Ability to multitask, prioritize, and manage time effectively in a remote work environment
*   Proficiency in using CRM tools and other customer service software
*   Familiarity with travel booking platforms and systems is a plus
*   High-speed internet and a quiet, professional workspace

Benefits:

*   Competitive Earnings
*   Flexible remote work environment
*   Opportunities for career growth in the travel industry
*   Discounts on travel services and products
*   Ongoing training and professional development
*   This is a 1099 Business Opportunity!
*   Access to exclusive travel discounts and industry perks
*   Generous Commissions
*   Comprehensive training and ongoing support
*   Opportunities for career growth within the company
*   Collaborative and supportive team environment

About Us: Our company is a leading travel service provider dedicated to creating unforgettable experiences for our clients. We are passionate about travel and pride ourselves on delivering personalized, high-quality service to travelers worldwide. If you’re ready to help customers explore the world and create lifelong memories, apply now to join our dynamic and supportive team! Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information. Powered by JazzHR wuKkORIjPA

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