System Administrator

Job Title: System AdministratorLocation: UK RemoteSalary: Up to £60,000 per annumAbout iovox:

iovox (pronounced eye-oh-voks) is a growing and profitable call analytics, data and AI company. Our technology is used by large businesses to grow revenue and improve operating efficiency. We’re looking for an experienced, hard-working and qualified person to not only manage an existing portfolio of existing accounts but also help us expand by securing new accounts.

Our growing list of customers includes some of the most prestigious marketplaces and digital marketing businesses in the world such as Zoopla, AutoTrader UK, OnTheMarket, AutoTrader Canada, Idealista, Cars.com, BNP Paribas, Honda, Groupe La Centrale, Subito, REA Group and many others.

We span real estate, automotive, financial services, health care, insurance, veterinary services and many other industries with our call tracking, data and analytics platform.

We are a multilingual company with a love of animals and music.

This is a full-time SysAdmin role, located in the UK. The SysAdmin will be responsible for day-to-day network administration, providing technical support to users, troubleshooting any technical issues, and supporting information technology systems.

Key Responsibilities:

• Administer, maintain, and troubleshoot Linux-based servers and systems
• Manage server and network deployments, updates, and patches to ensure security and performance
• Work with cloud and virtualisation technologies
• Collaborate with other teams to design, implement, and maintain IT solutions
• Resolve high-priority incidents, conduct root cause analyses, and drive improvements in service quality.
• Serve as a technical resource for platform and infrastructure services, maintaining detailed platform documentation.
• Participate in on-call rotation for out-of-hours support and incident response

Required Skills:

• Strong experience with Linux (preferably CentOS, Rocky Linux, or RHEL) and system deployment.
• Experience with network switches and firewalls
• Experience with KVM virtualization and managing guest VMs.
• Basic knowledge of MariaDB/MySQL databases and SQL queries.
• Keen to learn new technologies.

Nice to Have Skills:

• Proficiency in Puppet for configuration management.
• Experience with Cisco, Juniper, VyOS, and Fortigate hardware and firewalls.
• Experience with ElasticStack (Elasticsearch, Logstash, Kibana) for monitoring and logging.
• Experience with Ceph storage and managing large-scale storage environments.
• Familiarity with Office 365 user management processes.
• Experience with Zabbix or similar for system monitoring.

Perks of the Role:

• Excellent health care for individual and dependents
• Generous holiday schedule in addition to the week off between Christmas and New Year.