
CCaaS New Business Account Executive
Job Description
Posted on: March 22, 2025
Job Title: New Business Account Executive - Contact Centre Solutions
Salary: £60,000 - £100,000 basic (dependent on experience)
OTE: 110% of basic salary (e.g., £60k + £66k or £100k + £110k)
Benefits: Group Life and Income Protection, Company Healthcare Scheme, 25 days holiday + bank holidays
Location: Home-based with bi-annual company gatherings in Bristol
About the Role
We are partnering with a dynamic and growing team of experts in Enterprise Communications and Contact Centre solutions to find a driven and consultative CCaaS New Business Consultant. This role offers the opportunity to join a business that specialises in helping clients migrate their communications and contact centre infrastructure to the Cloud, with a strong focus on delivering tailored solutions.
The company has over a decade of experience and is recognised as a leading partner in its field, with a reputation for excellent presales support and strong vendor relationships. They pride themselves on fostering a collaborative and flexible work environment, with no set office days and bi-annual company events in Bristol.
Key Responsibilities
- New Business Development: Identify, approach, and secure new clients within a wide range of industries, targeting opportunities for Enterprise Communications and Contact Centre solutions.
- Consultative Selling: Leverage a solutions-focused sales approach to understand customer needs, identify challenges, and provide tailored, comprehensive solutions.
- Vendor and Partner Collaboration: Utilize partnerships with top-tier vendors to offer a diverse range of tools and services to clients.
- Team Collaboration: Work closely with a skilled presales team to deliver high-quality proposals and presentations.
- Opportunity Management: Maintain an in-depth understanding of the market, spotting opportunities and delivering innovative solutions.
Ideal Candidate Profile
- Proven Sales Experience: A background in solutions or consultative selling, particularly in Enterprise Communications, Contact Centre, or related technology fields.
- Technical Understanding: Ability to understand technical solutions and articulate their value to clients effectively.
- Self-starter: A motivated individual who thrives in a new business development environment and can work independently.
- Customer-Centric Approach: Strong ability to understand customer challenges and present compelling solutions.
- Team Player: Comfortable collaborating with presales and technical teams to deliver tailored client solutions.
What Sets This Opportunity Apart?
- Exceptional Presales Support: The sales team is backed by a highly skilled presales team, enhancing your ability to deliver exceptional results.
- Top Vendor Partnerships: Partnerships with industry leaders, enabling the delivery of robust, multi-vendor solutions.
- Flexibility: Fully remote role with no mandatory office days and engaging in bi-annual team events.
- Reputation for Excellence: The company is a recognised leader, consistently outperforming larger competitors in their field.
Key Highlights from the Business
- They target UK/I head offices but also work on global projects across regions such as the US, APAC, and Europe.
- They cater to a variety of industries, excluding a strict vertical focus, with a specialised approach to the public sector.
- Sales cycles and deal sizes vary, with a sweet spot in the range of 50-500 seats, often expanding to larger deals with multiple vendors.
If you’re a driven, consultative solutions seller looking for an exciting opportunity to join a thriving business, we’d love to hear from you. Apply now to learn more!
Apply now
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