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Head of BD & Customer Success - Remote (Europe)

GameAnalytics
Department:Customer Experience
Type:REMOTE
Region:EU
Location:Portugal
Experience:Director
Estimated Salary:€60,000 - €90,000
Skills:
BUSINESS DEVELOPMENTCUSTOMER SUCCESSCRMDATA ANALYSISLEADERSHIP
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Job Description

Posted on: February 13, 2025

About Game Analytics From indie developers, games studios, to established publishers, GameAnalytics is currently the #1 analytics tool for anyone building a game. Our network includes +100,000 games, which are played by more than 2 billion people each month. What's our mission? To help game developers make the right decisions based on data. And by joining our team, you'll be working on new and innovative products to help tens of thousands of people in the industry do just that. About The Team You will be running the business development and customer success efforts at the heart of GameAnalytics. In this role you will identify, qualify, and convert customers to the best analytics setup for their particular use case. You will work closely with the product team and cross-functional project leads to ensure that products & services go to market effectively and continue to grow. You will also ensure our users have access to industry-leading technical support, that is responsive, savvy, and delivers excellent customer experience. What We Are Looking For

  • Drive efforts to meet revenue targets and growth KPIs;
  • Manage customer and opportunity pipeline, and ensure business targets and growth KPIs are achieved across product lines;
  • Ensure our tool set for go-to-market and CRM (Hubspot) is streamlined enabling the business to track progress, automate workflows, and reach its goals;
  • Develop and implement go-to-market and customer acquisition strategies;
  • Work with our top studios and publishers to find business opportunities, and convert customers to new product lines;
  • Represent company at industry events, including leading efforts for structure outreach target accounts in attendance

Requirements

  • 5-10 years experience in video games or the mobile advertising ecosystem
  • Proven track record of driving revenue and business growth
  • Demonstrated management and leadership abilities
  • A winner mentality; Able to move the needle in terms of new business
  • Excellent technical understand and ability to work with game developers and data engineers

Desirable

  • Experience working with Hubspot
  • Science degree, especially Computer Science or related
  • Multiple languages - e.g. French, Turkish, Russian, Mandarin, German, Spanish

Benefits

  • (When in office) Food, snacks and drinks
  • 25 Days paid holiday (excluding bank holiday)
  • Company sickness leave
  • Parental and guardian leave
  • Additional compassionate leave
  • "Work-from-Anywhere" Scheme
  • Learning budgets
  • Expense phone bill
Originally posted on LinkedIn

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