Sales Development Representative

Summary:

We are seeking a motivated and ambitious SDR to join our team. This hybrid role combines energy and curiosity with the drive to close smaller deals in the SMB and Mid-Market segments.

The ideal candidate will handle prospect chats, qualify leads, and generate opportunities from inbound and outbound activities, all while building relationships that set the stage for long-term partnerships.

Requirements:

• Fluent in English with excellent written and verbal communication skills;
• Flexibility to work during U.S. business hours to engage effectively with prospects in that time zone;
• Strong written and verbal communication skills;
• Strong organizational skills with attention to detail;
• Excellent time management abilities;
• Tech-savvy and familiar with CRM tools (e.g., HubSpot, Salesforce) and outreach platforms;
• Demonstrates a proactive, positive attitude with a strong commitment to developing a sales career.

Nice to have:

• 1+ years of experience in sales, customer support, or a related field (previous SDR experience is a plus);
• Experience in outbound outreach and handling inbound queries is a big plus.

Responsibilities:

• Acts as the first point of contact for prospects via live chat, email, and other inbound channels, ensuring a friendly, helpful, and professional experience;
• Qualifies inbound leads by understanding their needs, challenges, and potential fit with Flipsnack's solutions;
• Conducts outbound outreach to SMB and Mid-Market prospects through email, calls, and social selling, primarily targeting clients in the U.S. time zone;
• Manages the full sales cycle for smaller deals, guiding SMB and Mid-Market clients from initial contact to close;
• Generates and nurtures opportunities for larger deals, collaborating with senior sales reps to transition qualified leads seamlessly;
• Maintains meticulous records of all prospect interactions, ensuring CRM data accuracy and consistency;
• Supports marketing efforts by sharing insights from prospect interactions and collaborating on campaigns;
• Demonstrates commitment to improving sales skills through training, coaching, and real-world experience.

Benefits:

• Competitive base salary + performance-based bonuses;
• 100% remote work.