D365 Application Support Engineer (Remote)

D365 Application Support Engineer (Remote) Our end user client is actively looking to add to their D365 team during a key stage in their implementation of D365 F&O and CE. In this role you will provide day-to-day technical support across global applications, ERP, CRM and web facing systems. Remote: Must be based in Australia Role type: Fulltime permanent About the Company The organisation is an enterprise sized business with locations in Australia, New Zealand and USA. They operate within the in Heavy Manufacturing industry. Responsibilities

• Provide 2nd Level technical support for all ERP and CRM system users
• Ensure high customer satisfaction through prompt handling of tickets, communication with customers and adherence to SLAs.
• Manage security profiles across applications in line with IT security principles.
• Undertake tuning and scaling of systems for both performance and security. Experience Required
• Experienced within support of D365 F&O with experience of D365 CRM/CE highly desirable
• Excellent troubleshooting skills
• IT Systems, Infrastructure and Application Support knowledge
• Automated Form Management
• Power Automate knowledge
• API configuration and management Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Simar Sajjan on simar.sajjan@davidsonwp.com, quoting reference JN -112024-38747. Want to know more about Davidson? Visit us at www.davidsonwp.com