Customer Service Rep - Work From Home

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. We seek an energetic professional interested in helping our clients through a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities

• Help customers with questions about insurance and specifics of their policies
• Inform clients about our products and make sure they are aware of their choices
• Advise customers on how to successfully leverage the product/service based on their unique needs.
• Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Requirements

• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Excellent time-management and prioritization skills
• Learn about the products inside and out to be able to answer any questions from customers.
• Adaptability and flexibility in order to deal with different customers and needs in a short period of time
• High school diploma

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