Global Account Manager

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global teamGlobal Account Manager Full time, Melbourne, Australia In this role, you will be responsible for client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, and establishing relationships with key decision-makers in multiple regions, staff development, business continuance and escalation of operational issues. As a Global Account Manager, you will

• Develop a truly global travel program with your client
• Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program
• Establish and maintain relationships with key customer decision-makers
• Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
• Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met

About You

• Prior travel management company or related business travel account experience desired
• Account management experience required
• Extensive business travel industry experience
• Solid Regional or Global Program Management experience
• Experience in implementing and managing large market/global clients
• Ability to travel when needed

About Us We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.