Field Collections Agent

Field Collections Officer – Debt Collector£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.Remote-based – Scotland coverage.The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.

These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.

As a Field Based Cash Collections Officer, You'll be responsible for:

• Visiting client premises to discuss and resolve outstanding debts.
• Making collection calls, negotiating payment plans, and executing warrants when necessary.
• Collecting essential customer data, including meter reads and vulnerability assessments.
• Developing strong relationships with clients and colleagues.

To be successful in this Field Based Cash Collections role, you will need:

• At least 2 years of experience in a similar field-based collections
• Must have worked in payment collections
• Excellent communication and interpersonal skills.
• This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
• A valid driver's license and access to a reliable vehicle.
• As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.

Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.