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Yesterday Customer Services Articles Digested
Top Customer Services articles picked and summarized
Tom's Hardware•11 hours ago•
980
HP's Controversial 15-Minute Hold Policy: What Happened and Why It Was Canceled
HP's recent 15-minute hold policy for customer service sparked outrage and was quickly canceled! Discover why they made this controversial change and how it reflects on customer service practices. #CustomerService #HP #TechNews #Support #BusinessEthics
Cx Today•15 hours ago•
870
Five9 Partners with Agentforce to Revolutionize AI in Customer Service
🚀 Exciting news from Five9! They've partnered with Agentforce to bring industry-specific AI agents to customer service. With a 17% revenue growth, this collaboration is set to revolutionize workflows in travel and retail. Read more about how Five9 is shaping the future of CCaaS! #CustomerService #AI #CCaaS #Five9 #Salesforce
Pvtimes.com•15 hours ago•
880
Nye County Sheriff’s Office Unveils Streamlined Online Customer Service for Residents
Exciting news! The Nye County Sheriff’s Office has launched a new online customer service system to streamline processes for residents. Now you can easily apply for permits and more from the comfort of your home! #CustomerService #OnlineServices #NyeCounty #Efficiency #PublicService