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2 days ago Customer Services Articles Digested
Top Customer Services articles picked and summarized
Anthropic•2 days ago•
960
Unlocking Customer Support Excellence: How Intercom's Claude AI Achieves 86% Resolution Rates
Discover how Intercom revolutionizes customer service with Claude AI! 🚀 With up to 86% resolution rates and instant support in 45+ languages, they are setting a new standard. #CustomerService #AI #Intercom #TechInnovation #SupportExcellence
Dyersville Commercial•2 days ago•
830
Meet Jeff Reichel: A 40-Year Journey in Customer Service Management
Discover the inspiring journey of Jeff Reichel, a veteran in customer service management with over 40 years of experience! Learn how he transitioned from hotel management to becoming the postmaster in Dyersville. #CustomerService #Management #CareerJourney
9to5mac•2 days ago•
840
Are ISPs Really Providing Excellent Customer Service? A Closer Look at the Claims
Are ISPs really providing excellent customer service? 🤔 The FCC is reviewing their claims, but many consumers are still facing challenges. Discover the truth behind the industry’s assertions! #CustomerService #ISPs #FCC #ConsumerRights
The Register•2 days ago•
1020
Cloudflare's Major Logging Service Outage: What Happened and What It Means for Customers
🚨 Major incident alert! Cloudflare's logging service recently faced a significant outage, resulting in the loss of 55% of customer logs. Learn about what went wrong and how Cloudflare plans to prevent such issues in the future. #Cloudflare #DataLoss #LoggingService #TechNews